# Help! I can't log in to the Glide website

**URL:** <https://community.glideapps.com/t/help-i-cant-log-in-to-the-glide-website/17798>\
**Category:** Ask for Help\
**Created:** [October 31, 2020, 5:26pm UTC](https://community.glideapps.com/t/help-i-cant-log-in-to-the-glide-website/17798 "2020-10-31T17:26:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kabookie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kabookie/32/10994_2.png) [@kabookie](https://community.glideapps.com/u/kabookie)\
**Post date:** [October 31, 2020, 5:26pm UTC](https://community.glideapps.com/t/help-i-cant-log-in-to-the-glide-website/17798/1 "2020-10-31T17:26:42Z")

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Since yesterday, I have not been able to login to my Glide account. I have cleared cache, cookies, etc. I have shut down all programs on my laptop and rebooted my macbook. I have logged out of google and back in, authenticating my account. My google account otherwise seems just fine and is not causing any issues.  
When I try to login I just get the “signing in” screen and it never completes. I can’t create a support ticket within Glide as I can’t get into it.

A quick loom that doesn’t show much except my frustration: [Loom | Free Screen & Video Recording Software | Loom](https://www.loom.com/share/d0e7b702d61746e9894bd7f1ee4d90f8?from_recorder=1)

I am open to trying anything - has anyone had this issue before?

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**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [October 31, 2020, 5:28pm UTC](https://community.glideapps.com/t/help-i-cant-log-in-to-the-glide-website/17798/2 "2020-10-31T17:28:39Z")

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Hmm, that’s never happened to me. Very strange.

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**Author:** ![kabookie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kabookie/32/10994_2.png) [@kabookie](https://community.glideapps.com/u/kabookie)\
**Post date:** [October 31, 2020, 5:35pm UTC](https://community.glideapps.com/t/help-i-cant-log-in-to-the-glide-website/17798/3 "2020-10-31T17:35:18Z")

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Update - I decided to try using Safari and was able to login to my account. But I still can’t in Chrome. Very strange.
