# HELP! Direct message not working!

**URL:** <https://community.glideapps.com/t/help-direct-message-not-working/15290>\
**Category:** Report a Bug\
**Created:** [September 4, 2020, 8:55pm UTC](https://community.glideapps.com/t/help-direct-message-not-working/15290 "2020-09-04T20:55:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dr\_Renee\_Volny\_Darko](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dr_renee_volny_darko/32/4492_2.png) [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Post date:** [September 4, 2020, 8:55pm UTC](https://community.glideapps.com/t/help-direct-message-not-working/15290/1 "2020-09-04T20:55:13Z")

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My app’s URL: [https://medeqpremed.glideapp.io/](https://medeqpremed.glideapp.io/)

Hi! I created a direct message feature fashioned after the Medical Centre app shared a few months ago. The feature uses row owners with the emails of the message sender and the message receiver. It was working fine and now it’s not. I haven’t touched the app in a couple of months, so I don’t know why it’s now not working. The email of the message receiver is no longer populating into the sheet. So, when a message is sent only the sender can see it. Help! I have people paying 4-5 figures to be on this app!

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [September 4, 2020, 8:57pm UTC](https://community.glideapps.com/t/help-direct-message-not-working/15290/2 "2020-09-04T20:57:41Z")

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Can you record a video of this happening and share it with us? And tell us how to try this in the app ourselves?