# Hello, I am on a Maker paid plan and cannot work because clicking the Custom Button in my app freezes the editor: the button disappears and the layout image vanishes. This bug has blocked my work for more than 24 hours. Please contact me directly and help

**URL:** <https://community.glideapps.com/t/hello-i-am-on-a-maker-paid-plan-and-cannot-work-because-clicking-the-custom-button-in-my-app-freezes-the-editor-the-button-disappears-and-the-layout-image-vanishes-this-bug-has-blocked-my-work-for-more-than-24-hours-please-contact-me-directly-and-help/85746>\
**Category:** Ask for Help\
**Created:** [December 18, 2025, 10:03am UTC](https://community.glideapps.com/t/hello-i-am-on-a-maker-paid-plan-and-cannot-work-because-clicking-the-custom-button-in-my-app-freezes-the-editor-the-button-disappears-and-the-layout-image-vanishes-this-bug-has-blocked-my-work-for-more-than-24-hours-please-contact-me-directly-and-help/85746 "2025-12-18T10:03:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Urbano\_Blotta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/urbano_blotta/32/93468_2.png) [@Urbano\_Blotta](https://community.glideapps.com/u/Urbano_Blotta)\
**Post date:** [December 18, 2025, 10:03am UTC](https://community.glideapps.com/t/hello-i-am-on-a-maker-paid-plan-and-cannot-work-because-clicking-the-custom-button-in-my-app-freezes-the-editor-the-button-disappears-and-the-layout-image-vanishes-this-bug-has-blocked-my-work-for-more-than-24-hours-please-contact-me-directly-and-help/85746/1 "2025-12-18T10:03:22Z")

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Hello,  
I am on a **Maker** paid plan and cannot work because clicking the Custom Button in my app freezes the editor: the button disappears and the layout image vanishes. This bug has blocked my work for more than 24 hours.  
Please contact me directly and help resolve this issue as soon as possible.  
Thank you,  
Urbano Blotta  
([archimede.blotta@gmail.com](mailto:archimede.blotta@gmail.com), App: Copy of Primo ok 21)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 18, 2025, 1:55pm UTC](https://community.glideapps.com/t/hello-i-am-on-a-maker-paid-plan-and-cannot-work-because-clicking-the-custom-button-in-my-app-freezes-the-editor-the-button-disappears-and-the-layout-image-vanishes-this-bug-has-blocked-my-work-for-more-than-24-hours-please-contact-me-directly-and-help/85746/2 "2025-12-18T13:55:53Z")

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What does the button do? How are the actions configured? Is it a single action or a workflow? If it’s a workflow, what are the actions you have configured?