# Having issues and troubles with the Glide app

**URL:** <https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004>\
**Category:** Ask for Help\
**Created:** [October 6, 2022, 7:13am UTC](https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004 "2022-10-06T07:13:13Z")\
**Posts on this page:** 3\
**Page:** 2

<div class="post-metadata">

**Author:** ![Thibault](https://avatars.discourse-cdn.com/v4/letter/t/9fc29f/32.png) [@Thibault](https://community.glideapps.com/u/Thibault)\
**Post date:** [October 11, 2022, 12:18pm UTC](https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004/21 "2022-10-11T12:18:36Z")

</div>

Hi, I’ve got the same issue. Did you find a solution ?

---

<div class="post-metadata">

**Author:** ![Th.Nitin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/th.nitin/32/72291_2.png) [@Th.Nitin](https://community.glideapps.com/u/Th.Nitin)\
**Post date:** [October 11, 2022, 12:44pm UTC](https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004/22 "2022-10-11T12:44:54Z")

</div>

See @Darren_Murphy as per your suggestion this is not a good method to follow.  
Let me explain: Suppose there are 10 rows across all the sheets in glide, including User Profile sheet, now  
Case 1: If any new user enters first he would be able to see welcome screen, where he enters the email and after receiving the code he can proceed to next. Now as soon as the user is authenticated with the code, a new row is created in the user profile sheet.  
**Note: Now there are 11 rows in the user profile sheet, but 10 in other sheets**  
But now that user doen’t presses that button, which is suppose to be transfer the email id to all other sheets and exits the app.

Case 2: Another new user enters and gets authenticated, a new row gets added to the user profile sheet.  
**Note: Now there are 12 rows in the user profile sheet but 10 in other sheets, if this user presses the button his email id will gets added in 11th row of other sheet instead of 12th one, thus creating a row mismatch error.**

> [@Darren\_Murphy](#):
>
> then make them tap a button before they access the rest of the App

---

<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [October 11, 2022, 12:48pm UTC](https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004/23 "2022-10-11T12:48:39Z")

</div>

Did you take a look at my concept App?

Neither of the cases that you describe are possible, if you follow the same method.

[Previous page](https://community.glideapps.com/t/having-issues-and-troubles-with-the-glide-app/51004.md?page=1)