# Granting Access **URL:** \ **Category:** Ask for Help\ **Created:** [January 2, 2023, 12:11pm UTC](https://community.glideapps.com/t/granting-access/56233 "2023-01-02T12:11:11Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 2, 2023, 12:11pm UTC](https://community.glideapps.com/t/granting-access/56233/1 "2023-01-02T12:11:11Z")
Iv setup to grant access/Deny to my app and when iv when click on approve its not working ?. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 12:15pm UTC](https://community.glideapps.com/t/granting-access/56233/2 "2023-01-02T12:15:57Z")
Would you mind adding some screen shots or a video that demonstrates the issue? (Just so that we can be clear that we understand the issue) ---
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 2, 2023, 12:37pm UTC](https://community.glideapps.com/t/granting-access/56233/3 "2023-01-02T12:37:19Z")
video file to big ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 12:42pm UTC](https://community.glideapps.com/t/granting-access/56233/4 "2023-01-02T12:42:36Z")
Try [loom.com](http://loom.com) ---
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 2, 2023, 12:49pm UTC](https://community.glideapps.com/t/granting-access/56233/5 "2023-01-02T12:49:55Z")
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**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 2, 2023, 12:58pm UTC](https://community.glideapps.com/t/granting-access/56233/6 "2023-01-02T12:58:14Z")
then when I refresh the page again it disappears from the access requests page. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 1:04pm UTC](https://community.glideapps.com/t/granting-access/56233/7 "2023-01-02T13:04:48Z")
It looks like your Deliveries table is your Users table, but I don’t see the required columns for Name, Email & Image. Can you please show screen shots of the following: - Your Privacy Settings (Settings → Privacy) - Your User Profiles Configuration (Settings → Users & Authentication → Edit User Profiles) ---
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 2, 2023, 7:28pm UTC](https://community.glideapps.com/t/granting-access/56233/8 "2023-01-02T19:28:23Z")
![20230102_192741.jpg](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/c/ec41c45d89f68f838c00f82c6645a9a8129ae14b.jpeg) ![20230102_192809.jpg](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/0/0086a900d909186eb4892a6c01b1f16c9647454b.jpeg) ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [January 3, 2023, 1:52am UTC](https://community.glideapps.com/t/granting-access/56233/9 "2023-01-03T01:52:00Z")
How about the user profile configuration? > **[Glide Docs • User Profiles](https://www.glideapps.com/docs/reference/security-and-user-data/user-profiles#setting-the-user-profiles-table)** > > Define, store, and use data on your project's users. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 3, 2023, 2:24am UTC](https://community.glideapps.com/t/granting-access/56233/10 "2023-01-03T02:24:30Z")
> [@Darren\_Murphy](#): > > Your User Profiles Configuration (Settings → Users & Authentication → Edit User Profiles) Click on the button marked “Edit User Profiles” ![Screen Shot 2023-01-03 at 10.21.24 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/2/c2e945f107eeda4fe9a390b00c98684d8218838e.png) Also… [how do I take a screenshot in Windows?](https://www.google.com/search?q=how+do+i+take+a+screenshot+in+windows?) ---
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 3, 2023, 9:24pm UTC](https://community.glideapps.com/t/granting-access/56233/11 "2023-01-03T21:24:49Z")
Thanks, I found the problem I had. How do I grant access remotely as I get an email saying [joebloggs@email.com](mailto:joebloggs@email.com) is requesting GRANT PROJECT ACCESS?. i click on it and nothing happens on my phone. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [January 3, 2023, 9:28pm UTC](https://community.glideapps.com/t/granting-access/56233/12 "2023-01-03T21:28:34Z")
You can access the builder in a mobile browser with desktop mode enabled. It’s a little tedious and you have to double tap a lot to zoom in and out, but you can still get into the builder to approve a request if you only have a mobile device on you. ---
**Author:** ![geordiep](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/geordiep/32/5586_2.png) [@geordiep](https://community.glideapps.com/u/geordiep)\ **Post date:** [January 3, 2023, 9:40pm UTC](https://community.glideapps.com/t/granting-access/56233/13 "2023-01-03T21:40:59Z")
Bri Thank You for your help.