# Godaddy CNAME record error **URL:** \ **Category:** Ask for Help\ **Created:** [July 31, 2020, 1:53pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349 "2020-07-31T13:53:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [July 31, 2020, 1:53pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/1 "2020-07-31T13:53:03Z")
Using these instructions to set up CNAME record on Godaddy: ![Screen Shot 2020-07-31 at 9.42.56 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/5610890c1aacca192c05e812693d6c2c5d659e7a.png) TXT record created fine but this error when trying to create CNAME record: ![Screen Shot 2020-07-31 at 9.50.28 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/1/1db0ea693144a54cc4ea5a1fb4029a405fc97fd5.png) I have now an error on the Glide screen. Note that I am using a new domain, never been used, (no subdomain), and I copied everything as directed. I also watched the tutorial. @Mark or anyone, any thoughts before I have to hold for Godaddy for an hour? 😃 ![Screen Shot 2020-07-31 at 10.05.05 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/4/494f44a7c7a1ab707ab4dad57080c9bb7fc0d1f6.jpeg) I copied and pasted as indicated on Glide screen. I’ve set up domains dozens of times (never an app) but it seems like it’s straightforward so I’m stumped. Any ideas or help please? 🙏 Thanks! ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [July 31, 2020, 2:35pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/2 "2020-07-31T14:35:34Z")
I have successfully set up a domain on godaddy (not that it is a comfort to you) Here are some screen shots not sure if they help!? I would say that it did take a while to verify and I did have an error message for approx 30 mins then it was fine ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/505c7c512b0a01c73513ceed03d5b7969d157f02.jpeg) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/d/d522b8fae497fee8b2bb5ae5a85e05e97f4f1ac9.png) ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [July 31, 2020, 2:48pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/3 "2020-07-31T14:48:29Z")
Ah, ok, so I have done the same and maybe it’s just a matter of waiting! I will wait a few hours and see. Thank you so much! ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [July 31, 2020, 2:51pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/4 "2020-07-31T14:51:59Z")
No worries. I was concerned for a while too whilst setting it up. Me = “why isn’t this working, what have I done wrong” pause, re watch video etc. Checked glide again and again and then all of a sudden it worked. Phew, panic over ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [July 31, 2020, 3:12pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/5 "2020-07-31T15:12:06Z")
haha my sentiments exactly! ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [July 31, 2020, 3:32pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/6 "2020-07-31T15:32:36Z")
I’m sure it will be fine, relax, go and grab a coffee or tea (or maybe something stronger!) hope your launch goes well. ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [July 31, 2020, 5:46pm UTC](https://community.glideapps.com/t/godaddy-cname-record-error/13349/7 "2020-07-31T17:46:38Z")
Alright so I had a feeling this was not a wait for it to cycle issue - There was an issue that only Glide team could help with because Godaddy is so “special”. Glide was awesome as always, quick response and jumped on a screenshare with Glide support to make all of the necessary records. It was not per the standard instructions. I guess going forward, I won’t be using godaddy for domain purchases and if you are planning to host on godaddy, you will probably err out on their site when creating the CNAME record and need some extra help from Glide tech support. They are planning to write specific instructions for Godaddy to be proactive about this issue. Thanks!