# Glideapps freeze and won't send email if the recipient is my email adress

**URL:** <https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419>\
**Category:** Ask for Help\
**Created:** [December 5, 2022, 8:10am UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419 "2022-12-05T08:10:52Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Anthony\_DEDE](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anthony_dede/32/39512_2.png) [@Anthony\_DEDE](https://community.glideapps.com/u/Anthony_DEDE)\
**Post date:** [December 5, 2022, 8:10am UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419/1 "2022-12-05T08:10:53Z")

</div>

Hi,

I have a weird issue here: I have added an action on submit : he will send an email. the recipient is one column with email (donator email) and the body another column.

It is working well but not if I am the donator (if it with my email) : I have a toast message “fail” and while glide froze and switch offline

 ![glideappgettingoffline](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/d/3df3c8f7f453b7f1a3b3732f0a96b30e7813e65e.jpeg)  
This is how the configuration. the CC recipient is from a column . fun fact. my email is in To recipient so when I am a donator I am in the CC and in the To  
 ![GlideappActionConfig](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/a/0a09956db27bc7b5520c6e69e3c188f315fba798.jpeg)

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [December 6, 2022, 1:41am UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419/2 "2022-12-06T01:41:22Z")

</div>

> [@Anthony\_DEDE](#):
>
> I have a toast message “fail” and while glide froze and switch offline

I don’t think the “offline” message has something to do with your action here.

So you’re saying that the button only doesn’t work if you have your own email in those to/CC email fields?

---

<div class="post-metadata">

**Author:** ![Anthony\_DEDE](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anthony_dede/32/39512_2.png) [@Anthony\_DEDE](https://community.glideapps.com/u/Anthony_DEDE)\
**Post date:** [December 6, 2022, 7:12am UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419/3 "2022-12-06T07:12:33Z")

</div>

Yes, it freezes show me a toast “! Error” then the app switch off-line.  
I have just tested again: When I allocate for example to another one it is fine, when I send to me error and app switch offline.

---

<div class="post-metadata">

**Author:** ![Anthony\_DEDE](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anthony_dede/32/39512_2.png) [@Anthony\_DEDE](https://community.glideapps.com/u/Anthony_DEDE)\
**Post date:** [December 11, 2022, 11:11am UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419/4 "2022-12-11T11:11:02Z")

</div>

Hello Guys,

any feedback?

Kind regards  
Anthony

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [December 11, 2022, 1:39pm UTC](https://community.glideapps.com/t/glideapps-freeze-and-wont-send-email-if-the-recipient-is-my-email-adress/55419/5 "2022-12-11T13:39:37Z")

</div>

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

Please submit a ticket here.