# Glide Sync and Update Count issue

**URL:** <https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863>\
**Category:** Ask for Help\
**Tags:** data-sync\
**Created:** [July 13, 2023, 12:55pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863 "2023-07-13T12:55:35Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Post date:** [July 13, 2023, 12:55pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/1 "2023-07-13T12:55:35Z")

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Hi Everyone, without there many any data activity in the apps or sheet update glide is counting anonymous syncs can someone help me understand the issue

 ![Screenshot 2023-07-13 at 18.09.26](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/e/fec62127fb3ed5d3e7d147cf0aa2b7dbd27df90e.jpeg)  
?

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**Author:** ![Eric\_Penn](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_penn/32/73888_2.png) [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\
**Post date:** [July 13, 2023, 1:30pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/2 "2023-07-13T13:30:24Z")

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Do you have anything in the background making changes? Google scripts?

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**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\
**Post date:** [July 13, 2023, 2:01pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/3 "2023-07-13T14:01:24Z")

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Hola!

Did you enable the **Extra Sync Mode** feature on your APP?

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/b/1b6f9de6c6cf968bc5c7acf5c047941c998367d7.png)

If you write to your GS externally (via Zapier, Make, script or API), every write will count as one update when Glide receives a notification from your GS to update its data in APP.

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**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Post date:** [July 13, 2023, 2:36pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/4 "2023-07-13T14:36:56Z")

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Yes We have custom functions, but they only run when a action happens in glide, like checkin and checkout at venue, payment link generation thats it

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**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Post date:** [July 13, 2023, 2:37pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/5 "2023-07-13T14:37:18Z")

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Thanks for the input. We have normal sync on.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 13, 2023, 3:28pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/6 "2023-07-13T15:28:21Z")

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Is your google sheet open in another tab? Do you leave it open?

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**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Post date:** [July 14, 2023, 5:31am UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/7 "2023-07-14T05:31:24Z")

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No Never, we hardly open the sheet in a month

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**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\
**Post date:** [July 14, 2023, 1:56pm UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/8 "2023-07-14T13:56:08Z")

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How many apps do you have in that team?  
And how many total Google sheets are attached to all of the apps?  
Do any of the app connect to the same sheet or are they all connected to different sheets?

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<div class="post-metadata">

**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Post date:** [July 15, 2023, 6:54am UTC](https://community.glideapps.com/t/glide-sync-and-update-count-issue/63863/9 "2023-07-15T06:54:27Z")

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How many apps do you have in that team?

Ans: We have 5 Apps

And how many total Google sheets are attached to all of the apps?

Ans: Total 3 Google Sheets

Do any of the apps connect to the same sheet or are they all connected to different sheets?

Ans: 3 Apps connect with the same sheet, rest 2 connect with different sheet
