# Glide Sucks **URL:** \ **Category:** Ask for Help\ **Created:** [February 26, 2021, 12:46pm UTC](https://community.glideapps.com/t/glide-sucks/23469 "2021-02-26T12:46:05Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 12:46pm UTC](https://community.glideapps.com/t/glide-sucks/23469/1 "2021-02-26T12:46:05Z")
Over a month! I wait and I wait to get a template approved and finally I get an email saying my template is rejected because… wait for it… because ‘ **’ Yep. I need to fix '** ’. Screw guide. I wanted to promote the site to a unique audience on a niche podcast. Never mind. I’ll blast glide every week instead. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [February 26, 2021, 12:56pm UTC](https://community.glideapps.com/t/glide-sucks/23469/2 "2021-02-26T12:56:33Z")
There were some bugs in the template system, so several were not making into the approval process. That has been fixed, so I’m sure they are working through the backlog of submitted templates now. Shouldn’t take so long once they are caught up. > [@Timelines for template store approval](https://community.glideapps.com/t/timelines-for-template-store-approval/22725/15): > > We found the issue, the template store has not updated for a few weeks. We should have a fix next week, with lots of new templates that got stuck in the queue! ---
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 1:02pm UTC](https://community.glideapps.com/t/glide-sucks/23469/3 "2021-02-26T13:02:09Z")
Huh? What am I not understanding? My template was rejected after over a month of waiting with no explanation other than ‘\*\*’. I guess my expectations were way off for what Glide is at present. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [February 26, 2021, 1:04pm UTC](https://community.glideapps.com/t/glide-sucks/23469/4 "2021-02-26T13:04:10Z")
Because of a bug in the system, they weren’t aware of any new templates waiting to be approved. That issue wasn’t caught until just yesterday. ---
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 1:08pm UTC](https://community.glideapps.com/t/glide-sucks/23469/5 "2021-02-26T13:08:07Z")
I exchanged multiple emails with @dave and another member of the team weeks ago and they were aware of my template and the backlog then. Clearly Glide is not really ready for prime time as it relates to template. Sorry, I’m just venting meaningless frustration at this point. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [February 26, 2021, 1:12pm UTC](https://community.glideapps.com/t/glide-sucks/23469/6 "2021-02-26T13:12:38Z")
Fair enough. I haven’t ever submitted a template, so I wasn’t aware of any issues. I have seen posts regarding people waiting, but yesterday’s post was the first indication that they discovered a bug. Maybe the bug was after they reviewed the template, but the system wasn’t sending emails or adding them to the template store. ---
**Author:** ![JackVaughan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jackvaughan/32/49023_2.png) [@JackVaughan](https://community.glideapps.com/u/JackVaughan)\ **Post date:** [February 26, 2021, 1:14pm UTC](https://community.glideapps.com/t/glide-sucks/23469/7 "2021-02-26T13:14:57Z")
Hey @The_Ramblin_Gambler. I’m sorry for your frustration – totally get that waiting a long time for approval and then having it rejected is disappointing. We were equally impatient to get the template approval process fixed. I’m happy to work with you to get your template approved again. When you say \*_Yep. I need to fix_\*’ - is this what the email said? I’m not clear here. Also - when you say blast Glide every week - what do you mean by that? ---
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 1:21pm UTC](https://community.glideapps.com/t/glide-sucks/23469/8 "2021-02-26T13:21:03Z")
The rejection email says… “was not approved because of the following: \*\*” Not a lot to go on to fix something. The template would be useful to my podcast listeners (admittedly a tiny number of people). That’s why I wanted to publish it, and clearly then I would promote glide to my listeners since I would want to tell them about the template. Or the opposite would be an option. That said, I’ve got better things to do with my time, bashing glide is off brand. ---
**Author:** ![JackVaughan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jackvaughan/32/49023_2.png) [@JackVaughan](https://community.glideapps.com/u/JackVaughan)\ **Post date:** [February 26, 2021, 1:23pm UTC](https://community.glideapps.com/t/glide-sucks/23469/9 "2021-02-26T13:23:36Z")
Ok, thanks for letting me know. That sounds like an error on our end – our email should have given you feedback on why it was rejected. Well, if you want to re-submit and let me know the name of the template – i’ll personally look through it and give you feedback on why it wasn’t submitted and how to improve it. ---
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 1:25pm UTC](https://community.glideapps.com/t/glide-sucks/23469/10 "2021-02-26T13:25:56Z")
Thank you for your time. ---
**Author:** ![The\_Ramblin\_Gambler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_ramblin_gambler/32/19682_2.png) [@The\_Ramblin\_Gambler](https://community.glideapps.com/u/The_Ramblin_Gambler)\ **Post date:** [February 26, 2021, 2:48pm UTC](https://community.glideapps.com/t/glide-sucks/23469/12 "2021-02-26T14:48:43Z")
That’s cool. I’m no longer excited about promoting glide to my listeners if this is how the product is delivered. Be well. ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [February 26, 2021, 3:01pm UTC](https://community.glideapps.com/t/glide-sucks/23469/14 "2021-02-26T15:01:44Z")