# Glide Staging down?

**URL:** <https://community.glideapps.com/t/glide-staging-down/16007>\
**Category:** Report a Bug\
**Created:** [September 18, 2020, 4:39pm UTC](https://community.glideapps.com/t/glide-staging-down/16007 "2020-09-18T16:39:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [September 18, 2020, 4:39pm UTC](https://community.glideapps.com/t/glide-staging-down/16007/1 "2020-09-18T16:39:18Z")

</div>

When I go to [staging.heyglide.com](http://staging.heyglide.com), this is the error message I get:

### There’s a problem

Failed to get document because the client is offline.

Is this because [heyglide.com](http://heyglide.com) is the old domain or something? Also, it made me sign in even though I was already signed in.

When I go to [staging.glideapps.com](http://staging.glideapps.com), instead of [staging.heyglide.com](http://staging.heyglide.com), it gives me this error:

### There’s a problem

{ “error”: “idpiframe\_initialization\_failed”, “details”: “Not a valid origin for the client: [https://staging.glideapps.com](https://staging.glideapps.com) has not been whitelisted for client ID [707347437040-v76o2du6vhja2tqja19ohv6mps5h5h0b.apps.googleusercontent.com](http://707347437040-v76o2du6vhja2tqja19ohv6mps5h5h0b.apps.googleusercontent.com). Please go to [https://console.developers.google.com/](https://console.developers.google.com/) and whitelist this origin for your project’s client ID.” }

#### I don’t really like pinging people but @david, do you have any idea what’s going on with this app?

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [September 18, 2020, 4:57pm UTC](https://community.glideapps.com/t/glide-staging-down/16007/2 "2020-09-18T16:57:12Z")

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Heyglide is the correct domain for staging. Works fine for me. I’m actually on it daily. Couldn’t tell you about the offline error. A few people have ran into it, but I’m not sure if or how it was resolved. Only seems to affect a handful of people.

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<div class="post-metadata">

**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [September 18, 2020, 4:59pm UTC](https://community.glideapps.com/t/glide-staging-down/16007/3 "2020-09-18T16:59:18Z")

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Bizarre. I’m in the United States, on a Windows OS computer, on Google Chrome. Doesn’t seem like a troublesome combination 🤔

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<div class="post-metadata">

**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [September 18, 2020, 5:01pm UTC](https://community.glideapps.com/t/glide-staging-down/16007/4 "2020-09-18T17:01:53Z")

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## Oh sheet

It works now. Does anybody know why this happens?

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [September 18, 2020, 5:03pm UTC](https://community.glideapps.com/t/glide-staging-down/16007/5 "2020-09-18T17:03:29Z")

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No idea. Unless there is some sort of delay in authorizing glide to google. At least you got in.