# GLIDE says my account does not exist!

**URL:** <https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585>\
**Category:** Ask for Help\
**Created:** [May 3, 2022, 6:05pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585 "2022-05-03T18:05:22Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![GeneDrea](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/genedrea/32/38618_2.png) [@GeneDrea](https://community.glideapps.com/u/GeneDrea)\
**Post date:** [May 3, 2022, 6:05pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/1 "2022-05-03T18:05:22Z")

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I can still see my app, but I cannot access my account. I am being asked to create a new one.

Please assist!

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**Author:** ![MattLB](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mattlb/32/41284_2.png) [@MattLB](https://community.glideapps.com/u/MattLB)\
**Post date:** [May 3, 2022, 6:10pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/2 "2022-05-03T18:10:20Z")

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Same here - my dev environment was closed and I can not log in.

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**Author:** ![MatthewS](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matthews/32/40533_2.png) [@MatthewS](https://community.glideapps.com/u/MatthewS)\
**Post date:** [May 3, 2022, 6:10pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/3 "2022-05-03T18:10:29Z")

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I got logged out while working, and login attempt isn’t loading.

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [May 3, 2022, 6:10pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/4 "2022-05-03T18:10:41Z")

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Hi,

We are aware of the issue and engineering is working on solving this.

Thanks for your patience!

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**Author:** ![XceL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/xcel/32/91079_2.png) [@XceL](https://community.glideapps.com/u/XceL)\
**Post date:** [May 3, 2022, 6:31pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/5 "2022-05-03T18:31:37Z")

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It’s all good now, we can all go back gliding 😃

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**Author:** ![GeneDrea](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/genedrea/32/38618_2.png) [@GeneDrea](https://community.glideapps.com/u/GeneDrea)\
**Post date:** [May 3, 2022, 6:31pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/6 "2022-05-03T18:31:58Z")

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THANK YOU!!! It is working now!🙏🏾

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**Author:** ![AymenM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymenm/32/21370_2.png) [@AymenM](https://community.glideapps.com/u/AymenM)\
**Post date:** [May 3, 2022, 6:33pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/7 "2022-05-03T18:33:32Z")

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**Author:** ![AymenM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymenm/32/21370_2.png) [@AymenM](https://community.glideapps.com/u/AymenM)\
**Post date:** [May 3, 2022, 6:33pm UTC](https://community.glideapps.com/t/glide-says-my-account-does-not-exist/41585/8 "2022-05-03T18:33:48Z")

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Issue is now solved ! 🙂

Please create a new topic if you experience troubles using Glide !