# 🚨 Glide is down

**URL:** <https://community.glideapps.com/t/glide-is-down/20421>\
**Category:** Ask for Help\
**Created:** [December 29, 2020, 1:56am UTC](https://community.glideapps.com/t/glide-is-down/20421 "2020-12-29T01:56:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [December 29, 2020, 1:56am UTC](https://community.glideapps.com/t/glide-is-down/20421/1 "2020-12-29T01:56:50Z")

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Follow status updates here: [https://status.glideapps.com/](https://status.glideapps.com/)

We’ve identified the issue and are working to resume the service now.

**Update** : Everything is working normally again.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [December 29, 2020, 1:57am UTC](https://community.glideapps.com/t/glide-is-down/20421/2 "2020-12-29T01:57:00Z")

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**Author:** ![PaulVu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulvu/32/14973_2.png) [@PaulVu](https://community.glideapps.com/u/PaulVu)\
**Post date:** [December 29, 2020, 2:44am UTC](https://community.glideapps.com/t/glide-is-down/20421/3 "2020-12-29T02:44:15Z")

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Thank @david. 🤩

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**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\
**Post date:** [December 29, 2020, 3:34am UTC](https://community.glideapps.com/t/glide-is-down/20421/4 "2020-12-29T03:34:46Z")

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What I suggest to you Glider is to have, literally, an email spreadsheet containing all your customers / partners, and do as I did.

Put everyone in blind carbon copy (cco) and send a simple message but warning, so that they feel a little more relaxed and avoid future problems.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [December 29, 2020, 4:08am UTC](https://community.glideapps.com/t/glide-is-down/20421/5 "2020-12-29T04:08:26Z")

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Some app functionality has been restored. We’ve updated the status page.

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**Author:** ![Wiz.Wazeer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wiz.wazeer/32/72423_2.png) [@Wiz.Wazeer](https://community.glideapps.com/u/Wiz.Wazeer)\
**Post date:** [December 29, 2020, 4:54am UTC](https://community.glideapps.com/t/glide-is-down/20421/6 "2020-12-29T04:54:46Z")

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I am happy to relate that most of my app functionalities have returned to normal. I am waiting to see what will happen to the USC.

Update:

Great! USCs are there.!

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [December 29, 2020, 4:55am UTC](https://community.glideapps.com/t/glide-is-down/20421/7 "2020-12-29T04:55:42Z")

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All services have been restored. We will post more details as they come in.

**Summary of what we know so far** : an app with unusual functionality became unusually popular this morning, causing Glide to exceed a quota and prompting Google to temporarily block part of Glide’s backend. We deployed new alternative services to get apps running again as soon as we could; we appealed to Google to increase Glide’s limits; and we’re improving our algorithm that deals with the specific problems exercised by the app.

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**Author:** ![Wiz.Wazeer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wiz.wazeer/32/72423_2.png) [@Wiz.Wazeer](https://community.glideapps.com/u/Wiz.Wazeer)\
**Post date:** [December 29, 2020, 4:56am UTC](https://community.glideapps.com/t/glide-is-down/20421/8 "2020-12-29T04:56:20Z")

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Thank you Glide Team!

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 29, 2020, 4:57am UTC](https://community.glideapps.com/t/glide-is-down/20421/9 "2020-12-29T04:57:36Z")

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💥

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**Author:** ![kabookie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kabookie/32/10994_2.png) [@kabookie](https://community.glideapps.com/u/kabookie)\
**Post date:** [December 29, 2020, 6:19am UTC](https://community.glideapps.com/t/glide-is-down/20421/11 "2020-12-29T06:19:26Z")

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Thank you David and team for the quick turnaround!  
I’m proud to say that I used my downtime very productively catching up on a few more episodes of Schitt’s Creek.

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [December 29, 2020, 6:53am UTC](https://community.glideapps.com/t/glide-is-down/20421/12 "2020-12-29T06:53:08Z")

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Now that was productive 🙂

I subscribed to status updates (what a geek I am!)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/0/80c93c65fe1a3737c0b10b5ae7c81d716d3b0d9b.jpeg)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/d/4de365f7080d819e9911887331722b11dfc0cf07.jpeg)

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**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [December 29, 2020, 7:23am UTC](https://community.glideapps.com/t/glide-is-down/20421/13 "2020-12-29T07:23:51Z")

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same here!

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [December 29, 2020, 7:36am UTC](https://community.glideapps.com/t/glide-is-down/20421/14 "2020-12-29T07:36:10Z")

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@Pablo_books wise decision 😊

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**Author:** ![StephanGarcia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/stephangarcia/32/10889_2.png) [@StephanGarcia](https://community.glideapps.com/u/StephanGarcia)\
**Post date:** [December 29, 2020, 9:23am UTC](https://community.glideapps.com/t/glide-is-down/20421/15 "2020-12-29T09:23:29Z")

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Thank you! And sorry, we have massive users and data.

 ![Captura de Tela 2020-12-29 às 06.22.37](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/0/b0ef777b4f6122a042622bc72b22c164bbc9255c.jpeg)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [December 29, 2020, 3:16pm UTC](https://community.glideapps.com/t/glide-is-down/20421/16 "2020-12-29T15:16:20Z")

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Awesome!

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**Author:** ![Jelle\_de\_Rijke](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jelle_de_rijke/32/1162_2.png) [@Jelle\_de\_Rijke](https://community.glideapps.com/u/Jelle_de_Rijke)\
**Post date:** [December 29, 2020, 3:21pm UTC](https://community.glideapps.com/t/glide-is-down/20421/17 "2020-12-29T15:21:44Z")

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We are still having some issues. I’m trying to reload the sheet, to hopefully solve the issues, but I get the “oh sheet, we couldn’t reload the sheet” notification.

The app seems to function, however the connection for writing data in the google sheet seems to be broken, for us. This app is used daily, throughout the day. So it seems to be related to the earlier outage. Are their still signs of issues with the quota’s?

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**Author:** ![M\_T](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/m_t/32/18896_2.png) [@M\_T](https://community.glideapps.com/u/M_T)\
**Post date:** [December 29, 2020, 3:24pm UTC](https://community.glideapps.com/t/glide-is-down/20421/18 "2020-12-29T15:24:27Z")

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My app is still down. I can open it in the builder. But the app is failing with a cloudflare ‘Host error’. (My custom domain is proxied through cloudflare.)

I’ve tried with multiple browsers (Edge + Chrome) and multiple devices (Windows 10 laptop, Android phone). Specifically, I get the following error message: “Error 525 ## SSL handshake failed”

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**Author:** ![FSinatra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fsinatra/32/18942_2.png) [@FSinatra](https://community.glideapps.com/u/FSinatra)\
**Post date:** [December 29, 2020, 9:13pm UTC](https://community.glideapps.com/t/glide-is-down/20421/19 "2020-12-29T21:13:33Z")

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F\*\* yes! For real! Simple but effective! It all depends if the company really cares for its users…

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**Author:** ![ray\_d](https://avatars.discourse-cdn.com/v4/letter/r/ea5d25/32.png) [@ray\_d](https://community.glideapps.com/u/ray_d)\
**Post date:** [December 29, 2020, 10:05pm UTC](https://community.glideapps.com/t/glide-is-down/20421/20 "2020-12-29T22:05:52Z")

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that’s awesome! link to your app? Would love to try it out

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**Author:** ![Pete\_Lippincott](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pete_lippincott/32/19429_2.png) [@Pete\_Lippincott](https://community.glideapps.com/u/Pete_Lippincott)\
**Post date:** [January 8, 2021, 5:56am UTC](https://community.glideapps.com/t/glide-is-down/20421/21 "2021-01-08T05:56:38Z")

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Getting an exceed quota message today is Jan 7th anyone else having issues signing into backend?  
thanks

[Next page](https://community.glideapps.com/t/glide-is-down/20421.md?page=2)
