# Glide has encountered an irrecoverable database error and needs to be reloaded

**URL:** <https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514>\
**Category:** Ask for Help\
**Created:** [November 3, 2023, 4:50pm UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514 "2023-11-03T16:50:37Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [November 4, 2023, 6:42am UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/7 "2023-11-04T06:42:55Z")

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If reloading doesn’t resolve the issue, then you should submit a support ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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_[View the full topic](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514)._