# Glide has encountered an irrecoverable database error and needs to be reloaded **URL:** \ **Category:** Ask for Help\ **Created:** [November 3, 2023, 4:50pm UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514 "2023-11-03T16:50:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mdeluxe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mdeluxe/32/66037_2.png) [@mdeluxe](https://community.glideapps.com/u/mdeluxe)\ **Post date:** [November 3, 2023, 4:50pm UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/1 "2023-11-03T16:50:37Z")
Business Plan Error: **Glide has encountered an irrecoverable database error and needs to be reloaded.** What i did different? Yesterday i create 6 new tables, one of those was Bigtable. None of this tables are linked to my screens, i just import to start working today. ---
**Author:** ![mdeluxe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mdeluxe/32/66037_2.png) [@mdeluxe](https://community.glideapps.com/u/mdeluxe)\ **Post date:** [November 3, 2023, 4:52pm UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/2 "2023-11-03T16:52:15Z")
![Error Glide](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/d/7db73d0872c3347062bcf74835d5683266c90253.jpeg) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 3, 2023, 11:34pm UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/3 "2023-11-03T23:34:02Z")
Is this issue still there for you? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/4/34da265d24688eea2e2d51d49b680bc5f2e3c269.png) There was an incident a few hours ago, just want to check if it is linked to your issue. ---
**Author:** ![mdeluxe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mdeluxe/32/66037_2.png) [@mdeluxe](https://community.glideapps.com/u/mdeluxe)\ **Post date:** [November 4, 2023, 1:00am UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/4 "2023-11-04T01:00:15Z")
Stil… ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 4, 2023, 1:54am UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/5 "2023-11-04T01:54:53Z")
Have you at least tried refreshing your browser? ---
**Author:** ![mdeluxe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mdeluxe/32/66037_2.png) [@mdeluxe](https://community.glideapps.com/u/mdeluxe)\ **Post date:** [November 4, 2023, 2:06am UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/6 "2023-11-04T02:06:32Z")
4 diferent computers, 3 browsers! ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [November 4, 2023, 6:42am UTC](https://community.glideapps.com/t/glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded/67514/7 "2023-11-04T06:42:55Z")
If reloading doesn’t resolve the issue, then you should submit a support ticket. > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: