# Glide doesn't send login e-mail
**URL:** https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107
**Category:** Ask for Help
**Created:** [January 10, 2025, 12:43pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107 "2025-01-10T12:43:37Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)
#### Post date: [January 10, 2025, 12:43pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/1 "2025-01-10T12:43:37Z")
Yesterday I was having issues with glide, when I click to change team, it doesn’t happen nothing, tried refresh the page and all. Then, I tried logout and login, and since then, I can’t log back in, it says that a e-mail was sent, but I didn’t receive any login e-mail, however, I did receive glide communication e-mail, and the e-mail saying that my app was published (fortunately, I had logged in both chrome and safari, and just logged out of Chrome, so I’m still able to use), what can I do about? Already added all e-mails that I could find of Glide to the contacts.
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 10, 2025, 1:00pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/2 "2025-01-10T13:00:51Z")
Try to clear the browser cache and cookie.
Let me know if it works!
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### Author:  [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)
#### Post date: [January 10, 2025, 1:13pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/3 "2025-01-10T13:13:52Z")
I tried that, also downloaded a new browser to try, and tried on anon tab, still not receiving the e-mails.
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 10, 2025, 1:14pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/4 "2025-01-10T13:14:31Z")
Is this a new account ? Or newly created account ?
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### Author:  [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)
#### Post date: [January 10, 2025, 1:40pm UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/5 "2025-01-10T13:40:43Z")
No, I use this account since september/24, never had any issue logging into it.
Yesterday my app was little awkward, first, the buttons of send/return inside a form screen was appearing in the middle of the screen instead of the bottom (just out of place, the rest of the screen was as it should be), then suddenly this problem with changing teams started, I clicked on other teams, but it wouldn’t do anything, that’s when I tried logout.
Never had any of this problems before, it all happened yesterday.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 11, 2025, 12:46am UTC](https://community.glideapps.com/t/glide-doesnt-send-login-e-mail/79107/6 "2025-01-11T00:46:55Z")
> [@Not receiving login email](https://community.glideapps.com/t/not-receiving-login-email/78990):
>
> I’m trying to join a glideapp team. I am able to do that with a glideapp attached to my personal email (redacted). However, I’ve been asked to do that with my organization’s email domain (redacted). I’ve made a glideapp account with my organization’s domain, but I’ve tried logging in again with that organization’s domain email, and it says that it sent a link to log in, but I do not see that email in the inbox nor the spam folder. How can I login in my organization’s domain email, if I am not …
Seems like someone else had somewhat the same problem a few days ago.
@NoCodeAndy do you have any ideas?