# Glide does not recognize certain characters properly

**URL:** <https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024>\
**Category:** Ask for Help\
**Created:** [November 22, 2023, 9:35am UTC](https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024 "2023-11-22T09:35:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![HenrikH](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@HenrikH](https://community.glideapps.com/u/HenrikH)\
**Post date:** [November 22, 2023, 9:35am UTC](https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024/1 "2023-11-22T09:35:53Z")

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When entering certain characters (æ, ø, å) names and e-mails will be distorted in the Glide table.

These characters should not ‘behave’ differently than any other character.

Example: I’ve through a form entered the e-mail of a user, which is test@å.dk - this shows up as test@xn–5ca.dk instead, once the form is submitted. The data is also incorrect in the table itself.

![Snip 4](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/c/eca2c7824cac790dffcbba1afd82209151de7683.png)  
 ![Snip 3](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/8/482ed3b272ead2e8be79611fda60cf933dad297b.png)

Do you have a good tip for circumventing this?

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [November 22, 2023, 9:43am UTC](https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024/2 "2023-11-22T09:43:39Z")

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My only tip would be to avoid special characters.

I am French and in French there are a number of special characters. I don’t know if this is customary, but we never use them in email addresses.

(My name has a special character in it and I avoid the proper spelling online to avoid glitches.)

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**Author:** ![HenrikH](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@HenrikH](https://community.glideapps.com/u/HenrikH)\
**Post date:** [November 22, 2023, 10:21am UTC](https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024/3 "2023-11-22T10:21:25Z")

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Thanks, @nathanaelb!

This is however not a good solution, as customers may have special characters in their e-mails and they need to be able to sign-up with their own company e-mail.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [November 22, 2023, 6:22pm UTC](https://community.glideapps.com/t/glide-does-not-recognize-certain-characters-properly/68024/4 "2023-11-22T18:22:54Z")

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That’s very interesting, I didn’t know special characters were accepted in email addresses. I live in Berlin, Germany, and there special characters are not used in email addresses, and instead a combination of normal characters replaces special characters:  
ß → ss  
ä → ae  
ö → oe  
ü → ue

Email addresses in your company don’t have an alias that removes special characters?

For example:  
test@å.dk → (alias) test@ae.dk
