# Glide did not upgrade post payment

**URL:** <https://community.glideapps.com/t/glide-did-not-upgrade-post-payment/86643>\
**Category:** Report a Bug\
**Created:** [March 12, 2026, 7:24am UTC](https://community.glideapps.com/t/glide-did-not-upgrade-post-payment/86643 "2026-03-12T07:24:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Teentaal\_l](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/teentaal_l/32/32745_2.png) [@Teentaal\_l](https://community.glideapps.com/u/Teentaal_l)\
**Post date:** [March 12, 2026, 7:24am UTC](https://community.glideapps.com/t/glide-did-not-upgrade-post-payment/86643/1 "2026-03-12T07:24:04Z")

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\*First time reporting a bug? [Refer to our Start Here post](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)

Please see the screenshot below, payment for the March is paid, but it’s shows as free plan. Can you please fix this. Payment made after receiving an email from guide inability to process the credit card. Can this be fixed quickly, its impacting customer.\*

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/6/9616d6db5736e615f3ee7bd4fffc44987c117dbd.png)

* * *

**Team ID:**

- In the Glide dashoard URL, e.g.  
`https://go.glideapps.com/o/your-team-id-here/`

**App ID:**

- In the Glide builder URL, e.g.  
`https://go.glideapps.com/app/your-app-id-here/layout`

**Description**

- Tell us what’s happening.

**How to replicate**

- List the steps, in detail, for recreating the issue.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2026, 1:40am UTC](https://community.glideapps.com/t/glide-did-not-upgrade-post-payment/86643/2 "2026-03-13T01:40:58Z")

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Has this been resolved on your side? I’ve asked the support team to take a look.

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [September 9, 2026, 11:58pm UTC](https://community.glideapps.com/t/glide-did-not-upgrade-post-payment/86643/5 "2026-09-09T23:58:08Z")

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