# "glide app refused to connect" message

**URL:** <https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149>\
**Category:** Ask for Help\
**Created:** [July 15, 2021, 6:47pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149 "2021-07-15T18:47:57Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![AZJR](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/azjr/32/78923_2.png) [@AZJR](https://community.glideapps.com/u/AZJR)\
**Post date:** [July 15, 2021, 6:47pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/1 "2021-07-15T18:47:57Z")

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Hello! Our [app.lanesboro.com](http://app.lanesboro.com) is closing to it’s 1yr anniversary (FYI) – earlier this season, I have configured a kiosk mode with touch-screen desktop for visitors to use – the url is [kiosk.lanesboro.com](http://kiosk.lanesboro.com) and it’s setup via google sites – for some still unknown reason, the area where you’d see the iframe with the app, now shows the message: “[app.lanesboro.com](http://app.lanesboro.com) refused to connect.” no further details – I’m reaching out to you (and simultaneously to google) to get any clues on what happened and how to resolve this - thank you!!

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [July 15, 2021, 7:06pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/2 "2021-07-15T19:06:43Z")

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Are you attempting to embed the app in an iframe?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 15, 2021, 7:10pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/3 "2021-07-15T19:10:00Z")

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Did something change with the main website host that doesn’t allow the iframe?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/c/1cefe2ec67f431aad66260c7eef83ad089fc8a31.png)

PS. Where is the kiosk located. Next time I’m down that way, I might have to check it out.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [July 15, 2021, 7:45pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/4 "2021-07-15T19:45:05Z")

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Embedding Glide apps in iframes is not allowed due to security precautions (this prevents people from embedding your app in an iframe and ‘snooping’ on users).

We recently improved some security settings around iframe embedding. If you were relying on iframes to share your Glide app, please find another way to share your app.

@AZJR If you purchased Glide and you need iframe support, the best we can offer you is a refund—like I said, we cannot allow iframes at this point due to the security risks posed by them. If this affects you, [please contact support](https://glide-help.zendesk.com/hc/en-us/requests/new?ticket_form_id=1500000517961).

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**Author:** ![AZJR](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/azjr/32/78923_2.png) [@AZJR](https://community.glideapps.com/u/AZJR)\
**Post date:** [July 15, 2021, 7:45pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/5 "2021-07-15T19:45:22Z")

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Hi Jeff (and Jason 🙂 ) – below I attached the screenshot of how the app was connected (embedded) into google site – I’ve opted for the ‘whole page’ which initially showed beautifully the app page – the message in red seems new and I’m waiting in line for Google comment

 ![Screen Shot 2021-07-15 at 14.41.45](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/3/33be7daf2cfeb6142fd48e759ca837ab13d92fcf.png)

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**Author:** ![AZJR](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/azjr/32/78923_2.png) [@AZJR](https://community.glideapps.com/u/AZJR)\
**Post date:** [July 15, 2021, 7:50pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/6 "2021-07-15T19:50:22Z")

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Hi David - thanks and it absolutely makes sense: it was actually cool to display the app next to other embedded content (facebook feed, etc.) in our kiosk mode desktop - I can work around it – thanks again for making such a great tool! 👏 👏 🙏

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 16, 2021, 3:03pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/7 "2021-07-16T15:03:27Z")

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Just watched a story on the local morning show about the phone booth in Lanseboro. Didn’t see a kiosk though. 😉

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**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\
**Post date:** [July 16, 2021, 11:41pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/8 "2021-07-16T23:41:22Z")

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And i was so happy that embedding was finally possible… that sucks!  
It is possible to make settings which website can embed the App? That will fix the problem

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**Author:** ![adiboo\_adib](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adiboo_adib/32/24714_2.png) [@adiboo\_adib](https://community.glideapps.com/u/adiboo_adib)\
**Post date:** [July 17, 2021, 5:34pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/9 "2021-07-17T17:34:19Z")

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Hi how you fix it ?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 17, 2021, 5:47pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/10 "2021-07-17T17:47:19Z")

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Embedding was a security hole that was fixed. “Fixing it” means breaking the security, which would put your users at risk.

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**Author:** ![adiboo\_adib](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adiboo_adib/32/24714_2.png) [@adiboo\_adib](https://community.glideapps.com/u/adiboo_adib)\
**Post date:** [July 17, 2021, 5:58pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/11 "2021-07-17T17:58:52Z")

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How it’s possible ? Can you explain please

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [July 19, 2021, 9:42am UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/12 "2021-07-19T09:42:21Z")

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> Embedding Glide apps in iframes is not allowed due to security precautions (this prevents people from embedding your app in an iframe and ‘snooping’ on users).

[See David’s reply](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/4).

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**Author:** ![Ric\_1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ric_1/32/22052_2.png) [@Ric\_1](https://community.glideapps.com/u/Ric_1)\
**Post date:** [August 25, 2021, 4:38pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/13 "2021-08-25T16:38:07Z")

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Now I understand why the beautiful Dorik template of @F_rank stopped working. 😅

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**Author:** ![F\_rank](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/f_rank/32/30511_2.png) [@F\_rank](https://community.glideapps.com/u/F_rank)\
**Post date:** [August 26, 2021, 11:23am UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/14 "2021-08-26T11:23:10Z")

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Thanks @Ric_1 , that explains why it doesn’t work anymore

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 17, 2024, 4:49pm UTC](https://community.glideapps.com/t/glide-app-refused-to-connect-message/29149/16 "2024-01-17T16:49:11Z")

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