# Glide App PWA disappears from home screen!

**URL:** <https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571>\
**Category:** Ask for Help\
**Created:** [July 26, 2021, 6:49pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571 "2021-07-26T18:49:36Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![volvox](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/volvox/32/16502_2.png) [@volvox](https://community.glideapps.com/u/volvox)\
**Post date:** [July 26, 2021, 6:49pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/1 "2021-07-26T18:49:36Z")

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Hi all, I built an glide app, published it and added it to my home screen on Andriod. After a few days I see that the app disappears from my homescreen. Is it for everyone? If not, why could this be happening to me?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 27, 2021, 12:01am UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/2 "2021-07-27T00:01:31Z")

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This is weird, first time I hear this. Please report back again if you can reproduce the problem.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [July 27, 2021, 2:24pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/3 "2021-07-27T14:24:54Z")

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What do you mean by “the app disappears from my home screen”:

The app icon disappears from your home screen?  
Or you launch the app and it suddenly shuts down?  
Or you launch the app and the launch-splash screen flashes/blinks once or twice?

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**Author:** ![kyleheney](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kyleheney/32/41173_2.png) [@kyleheney](https://community.glideapps.com/u/kyleheney)\
**Post date:** [July 27, 2021, 5:39pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/4 "2021-07-27T17:39:42Z")

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I’ve actually had this happen before on my Android device. For me, the app icon will, for no known reason, be removed from my homescreen. However, the app is still “installed” on my device and can be found in my full list of apps (when opening the full app drawer). From there, I can tap and drag the icon back to my homescreen.

I have no idea why this happens, but it has done it a few times over the course of about a year. I’m guessing it’s an Android thing and not something that is Glide-specific (likely just a PWA issue on Android).

@volvox can you confirm that your app is still found on the device and can be dragged back to the homescreen? Or, do you lose the app completely?

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**Author:** ![volvox](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/volvox/32/16502_2.png) [@volvox](https://community.glideapps.com/u/volvox)\
**Post date:** [July 27, 2021, 5:39pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/5 "2021-07-27T17:39:55Z")

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The app icon disappears from my home screen. It happened to me twice so far.

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**Author:** ![volvox](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/volvox/32/16502_2.png) [@volvox](https://community.glideapps.com/u/volvox)\
**Post date:** [July 27, 2021, 5:41pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/6 "2021-07-27T17:41:40Z")

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I readded the icon already. I will check when it happens again.

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**Author:** ![opsls](https://avatars.discourse-cdn.com/v4/letter/o/838e76/32.png) [@opsls](https://community.glideapps.com/u/opsls)\
**Post date:** [November 13, 2023, 4:15am UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/7 "2023-11-13T04:15:18Z")

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Has anyone solved this issue? I have users with this issue when adding the PWA of our apps on their phone. After a few days it disappears and it’s NOT in their full list of apps when opening the app drawer.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 13, 2023, 11:24pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/8 "2023-11-13T23:24:17Z")

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Is it only on Android or do you observe the same behaviour in other operation systems as well?

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**Author:** ![opsls](https://avatars.discourse-cdn.com/v4/letter/o/838e76/32.png) [@opsls](https://community.glideapps.com/u/opsls)\
**Post date:** [November 15, 2023, 1:19am UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/9 "2023-11-15T01:19:34Z")

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Only on Android

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 15, 2023, 11:11pm UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/10 "2023-11-15T23:11:22Z")

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That’s weird. I think you should submit a ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/topic/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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**Author:** ![opsls](https://avatars.discourse-cdn.com/v4/letter/o/838e76/32.png) [@opsls](https://community.glideapps.com/u/opsls)\
**Post date:** [November 16, 2023, 5:12am UTC](https://community.glideapps.com/t/glide-app-pwa-disappears-from-home-screen/29571/11 "2023-11-16T05:12:39Z")

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will do, thanks
