# Glide app for 500 users **URL:** \ **Category:** Ask for Help\ **Created:** [December 10, 2025, 12:50pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680 "2025-12-10T12:50:42Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 10, 2025, 12:50pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/1 "2025-12-10T12:50:42Z")
I’ve already developed an app that uses API calls to ChatGPT. It will be used by approximately 500 users per month. I’ve tried to contact Glide because I believe I may need a Business Plan or a higher-tier option to support this number of users, but I haven’t received a response yet. Does anyone know what I can do, or who I should contact to clarify the pricing and plan requirements? Thank you! ---
**Author:** ![Federico\_Fleitas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/federico_fleitas/32/77461_2.png) [@Federico\_Fleitas](https://community.glideapps.com/u/Federico_Fleitas)\ **Post date:** [December 10, 2025, 1:00pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/2 "2025-12-10T13:00:46Z")
Hi, Please see the information below > **[Glide Pricing | No Code App Builder for Teams & Businesses](https://www.glideapps.com/pricing)** > > Explore Glide's pricing plans, designed to scale with businesses of all sizes. Start for free today and build AI-powered apps without coding. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 10, 2025, 1:04pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/3 "2025-12-10T13:04:08Z")
Yes, but the information is not complete when you need more than 100 users. ---
**Author:** ![Federico\_Fleitas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/federico_fleitas/32/77461_2.png) [@Federico\_Fleitas](https://community.glideapps.com/u/Federico_Fleitas)\ **Post date:** [December 10, 2025, 1:18pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/4 "2025-12-10T13:18:05Z")
@Marco_Espinel How many updates per user do you think will be made per month? I have the maker plan and I can make 500, in the Business plan they can make 5000, and once exceeded they charge you 2 cents for each extra update, would you be charging a fee for the use of the App? You can make plans that include a number of updates, and you control it with the relations and a Rollup, the Business plan is best for you if your app will have no limits, only You would need to keep in mind that each extra update would be 2c, the imagen bellow references the Bussines plan, ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/optimized/3X/a/0/a09e970c836faefecdcbb7556f85898c220ae024_2_690x40.png) ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 10, 2025, 4:03pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/5 "2025-12-10T16:03:47Z")
Thank you very much for the information and also for your interest. In addition to the updates issue, I also have a concern regarding the cost per user. According to the Business Plan, the base plan includes 30 users, and each additional private user costs $5 per month. In my case, the app will be used by around **500 users** , which means approximately 470 extra users. This would represent about $2,350 per month only for user access, before even considering the updates cost. When I use the pricing calculator, as soon as I exceed around 90 users and 5,000 updates, the system tells me to “contact Sales”. I have contacted Sales several times, but unfortunately I have not received any response yet. Because of this, I still do not know the real expected monthly price for an app of this size. If anyone has experience with large user bases on Glide, or knows how to get a definitive answer from the Sales team, I would greatly appreciate your guidance. Thank you again for your help. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 10, 2025, 4:40pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/6 "2025-12-10T16:40:53Z")
Now I have an important doubt that I may not be understanding correctly. My app will be used by around **500 students** , but I am not sure whether these should be considered **Private Users** or **Public Users** under Glide’s pricing model. From what I understand: - **Private Users** are counted individually and cost about $5 per extra user in the Business plan. - **Public Users** do _not_ generate per-user charges, and the cost depends mainly on the number of updates. Because of this, I am confused: **If my 500 students log in with email (Public with Email) or their university email, are they considered Public Users or Private Users?** This point completely changes the estimated cost. The pricing calculator shows very high costs once I exceed 90 users, but I think that only applies to Private Users. I have already contacted Sales several times, but I haven’t received any response, so I still don’t know how Glide categorizes this type of access. Could someone please clarify whether my 500 students would count as Public Users or Private Users? Thank you very much for your help. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [December 10, 2025, 5:20pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/7 "2025-12-10T17:20:09Z")
> [@Marco\_Espinel](#): > > **Private Users** or **Public Users** Current plans do not have a concept of Private or Public users as far as billing is concerned. There are Public or Private Apps, but not Public or Private Users. What you might be misunderstanding is the difference between Users and Personal Users. Explorer and Maker plans only allow personal users to sign into the app. Business and Enterprise plans allow any user to sign in. The difference depends on the domain of their email address. If all of your students have an educational domain for their email address, then they are considered Personal Users. If your users use a business domain, then they are just Users. If a plan specifies Personal Users, then that plan is restricted to only allow users with personal email addresses to sign in. If the plan does not specify Personal, then any type of user can sign in. > **[Personal Users | Glide Docs](https://www.glideapps.com/docs/essentials/users/personal-users)** > > Personal and educational domains that qualify as personal app users. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 10, 2025, 7:06pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/8 "2025-12-10T19:06:58Z")
Thank you again for all your help. I still have a few important questions that I would like to confirm to ensure I fully understand how billing works for my use case. My app will be used in a **university setting** , and all students have institutional emails under the domain: **@universidadexample.net** From what I understand, educational domains are usually treated as **Personal Users** , but I want to make sure this specific domain would also be classified as “personal” for Glide. This is crucial, because I need to know whether I can use a Maker plan for a large number of students. To summarise my questions clearly: ### **1. Is @universidadexample.net considered a Personal User domain?** If so, does this mean that students can sign in without restriction on a Maker or Explorer plan? ### **2. I currently have the Explorer plan and I am able to make calls to the ChatGPT API without any issue.** Is this expected behaviour? In other words, **can I continue to use external API calls (ChatGPT) on the Maker plan with no limitation other than the number of updates?** ### **3. If all students are Personal Users, does this mean I can have an unlimited number of students using the app (e.g., 500 users), and I would only need to pay for additional updates at $0.02 per update?** Just to make sure: **There is no per-user cost in this scenario, correct?** I believe that if these points are confirmed, I will be able to calculate the exact monthly cost of the app. Thank you very much again for your guidance — it is helping me clear up all the confusion around the pricing model. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [December 10, 2025, 8:46pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/9 "2025-12-10T20:46:30Z")
> [@Marco\_Espinel](#): > > Is @universidadexample.net considered a Personal User domain? There is a link in the document I shared above to validate if an email is considered personal or not. Here is that link. > **[Personal User Validator Agent](https://personal-user-validator.glide.page/)** > [@Marco\_Espinel](#): > > I currently have the Explorer plan and I am able to make calls to the ChatGPT API without any issue. Can you clarify how you are doing this? The Call API feature is only available on the Business plan and above. However, Glide AI is available on all plans. > [@Marco\_Espinel](#): > > If all students are Personal Users, does this mean I can have an unlimited number of students using the app (e.g., 500 users), and I would only need to pay for additional updates at $0.02 per update? Yes, with the Maker plan you are not limited by the number of users, but note that you are still limited by the number of rows available to your app. So it comes down to how many rows are generated by each user. But yes, you would still need to consider the number of updates being used. > [@Marco\_Espinel](#): > > There is no per-user cost in this scenario, correct? With the Maker plan, there is no per user cost. Only the other plan limitations to consider. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 12, 2025, 1:34pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/10 "2025-12-12T13:34:03Z")
Thank you for the Personal user Validator Agent and for the clarification — let me refine the explanation on our side to avoid any misunderstanding. We never used the **Call API** feature. The communication with ChatGPT was implemented **exclusively through the “Integrations” feature**. About one month ago, when we temporarily had access to the **Glide Business plan (free trial)**, the **ChatGPT integration offered more configuration options** within the workflow. After the Business trial ended and we moved to the **Explorer plan** , those previously created integrations **continue to execute correctly** , but when creating new ones, **the available options inside the ChatGPT integration are more limited**. So, to summarise: - We are **not using Call API**. - We are using **ChatGPT via Integrations**. - Existing integrations created during the Business period still run. - Creating new ChatGPT integrations is possible, but with **fewer options than before**. Could you please confirm whether: 1. The number of options available inside **ChatGPT Integrations** depends on the plan (Explorer/Maker vs Business), and 2. Whether these existing integrations will continue to work long term if we stay on the Maker plan? Thank you again for your help — this will help us decide the most appropriate plan. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 13, 2025, 2:58am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/11 "2025-12-13T02:58:17Z")
> [@Marco\_Espinel](#): > > Creating new ChatGPT integrations is possible, but with **fewer options than before**. What specific integrations are you using? I believe you can just switch to the “AI” integration, which locks only “Advanced Reasoning” behind Enterprise. Others are available from Explorer. ![CleanShot 2025-12-13 at 09.57.12](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/5/c59fcdce5f1816443911272818e8232963088b05.png) > [@Marco\_Espinel](#): > > Whether these existing integrations will continue to work long term if we stay on the Maker plan? I would classify it as a bug, and they might fix that any time. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 13, 2025, 3:13am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/12 "2025-12-13T03:13:56Z")
> [@Marco\_Espinel](#): > > The number of options available inside **ChatGPT Integrations** depends on the plan (Explorer/Maker vs Business), and I think you meant OpenAI here. I checked three different teams (Free/Agency/Enterprise). The only thing that is available is Generate Text. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 15, 2025, 8:58am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/13 "2025-12-15T08:58:44Z")
I think glide must change it, because we found more options before ![WhatsApp Image 2025-12-12 at 10.14.05](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/b/bbdb41fb787d6651129b0fd74bbf4e16aa379b4e.jpeg) ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 15, 2025, 9:05am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/14 "2025-12-15T09:05:01Z")
We are using “Complete Chat” on integrations, in our workflow (But now we can not found on OpenIA integratios, we only have generate text). But rigth now “Complete Chat” works on explorer plan. Do you think that this is a bug? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 16, 2025, 1:13am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/15 "2025-12-16T01:13:49Z")
How “recent” were you able to add those? > [@4 out of 6 OpenAI integration features missing from options in field creator](https://community.glideapps.com/t/4-out-of-6-openai-integration-features-missing-from-options-in-field-creator/78427): > > Hi, it appears that many of the OpenAI integration options have disappeared from the field creator when I try to create a new field. When I create a new field and search for OpenAI as a field type, only “Complete Chat” and “Text to Speech” are still available. The other features, which still show up as listed options in settings, are not available upon field creation. (Generate Image, Complete Chat with History, Answer Questions about a Table, Text to Speech) are all missing when I try to cre… I found a post from last year suggesting it was not a recent problem. I checked again and I still only see Generate Text. I’ll ask the team if they have an idea. ---
**Author:** ![Marco\_Espinel](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marco_espinel/32/93301_2.png) [@Marco\_Espinel](https://community.glideapps.com/u/Marco_Espinel)\ **Post date:** [December 16, 2025, 7:19pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/18 "2025-12-16T19:19:28Z")
Hi, It was about one month ago. ---
**Author:** ![jb\_1mprove](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jb_1mprove/32/92375_2.png) [@jb\_1mprove](https://community.glideapps.com/u/jb_1mprove)\ **Post date:** [December 17, 2025, 6:05pm UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/21 "2025-12-17T18:05:34Z")
It is true that these options have disappeared, also on the Maker plan. The reason for this is unknown to me tbh. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 18, 2025, 12:34am UTC](https://community.glideapps.com/t/glide-app-for-500-users/85680/22 "2025-12-18T00:34:58Z")
It has been relayed to the team for further investigation. Thank you for reporting.