# Glide API is not working 100%

**URL:** <https://community.glideapps.com/t/glide-api-is-not-working-100/72691>\
**Category:** Report a Bug\
**Created:** [April 18, 2024, 11:50am UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691 "2024-04-18T11:50:55Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![manthe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manthe/32/49614_2.png) [@manthe](https://community.glideapps.com/u/manthe)\
**Post date:** [April 18, 2024, 11:50am UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/1 "2024-04-18T11:50:55Z")

</div>

**Team ID:Digital by Sweden**

- In the Glide dashoard URL, e.g.  
`https://go.glideapps.com/o/k2OPPsFSqhpIfK0LslNV/`

**App ID:**

- In the Glide builder URL, e.g.  
`https://go.glideapps.com/app/Wxsjut3HXWQSWC1lvNwG/layout`

**Description**  
I am using the Glide API to update my rows in Glide from Make.  
Previously I have used the http module in Make but am now also testing the new Glide Module.  
The problem is that the API does not always update my rows which is a real problem since I am using my app for verifying mobile payments with the swedish payment system Swish.  
I have seen customers hanging without Glide knowing the status of the payment.  
To verify functionallity I build e test app that triggers a webhook to Make and then waits 10 seconds for the data from Make to arrive.  
Most of the time this works but sometimes it does not work at all!  
I always see positive feedback from Make with 200OK from the http module and the updated rowID from the Make module.

This must be something in the Glide backend API.

You can repoduce this easy by using my test app here:

> **[TEST](https://test-uco3.glide.page)**

This is a serious problem since I need the API to be reliable to build business applications.

Cheers Måns

---

<div class="post-metadata">

**Author:** ![manthe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manthe/32/49614_2.png) [@manthe](https://community.glideapps.com/u/manthe)\
**Post date:** [April 18, 2024, 11:52am UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/2 "2024-04-18T11:52:21Z")

</div>

This is the Make scenario

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/1/3129e0fada0b1e5528cd879222ee5dc6a13d1e44.png)

---

<div class="post-metadata">

**Author:** ![ncanoumea](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ncanoumea/32/43278_2.png) [@ncanoumea](https://community.glideapps.com/u/ncanoumea)\
**Post date:** [April 18, 2024, 1:22pm UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/5 "2024-04-18T13:22:44Z")

</div>

very interested in following this topic. I have runtime erros from all of my scenarios in make, on all glide modules

---

<div class="post-metadata">

**Author:** ![manthe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manthe/32/49614_2.png) [@manthe](https://community.glideapps.com/u/manthe)\
**Post date:** [April 18, 2024, 2:59pm UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/6 "2024-04-18T14:59:54Z")

</div>

Landed, and back again 😄

So the TEST app is now updated but requires login since I am editing the data in the user table, so please go ahead and try it out and then see what happends in the GLide backend when it fails.

You probably have to try some times to provoke the error.

---

<div class="post-metadata">

**Author:** ![manthe](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manthe/32/49614_2.png) [@manthe](https://community.glideapps.com/u/manthe)\
**Post date:** [April 21, 2024, 1:24pm UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/8 "2024-04-21T13:24:37Z")

</div>

Is someone from Glide looking into this?

/Måns

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 21, 2024, 3:09pm UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/9 "2024-04-21T15:09:14Z")

</div>

> [@manthe](#):
>
> Is someone from Glide looking into this?

If you want Glide to look into this, submit a support ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [October 18, 2024, 3:09pm UTC](https://community.glideapps.com/t/glide-api-is-not-working-100/72691/10 "2024-10-18T15:09:28Z")

</div>

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.
