# Glide Account - This account does not exist

**URL:** https://community.glideapps.com/t/glide-account-this-account-does-not-exist/26904
**Category:** Ask for Help
**Created:** [May 18, 2021, 4:24am UTC](https://community.glideapps.com/t/glide-account-this-account-does-not-exist/26904 "2021-05-18T04:24:57Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rayo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rayo/32/91372_2.png) [@rayo](https://community.glideapps.com/u/rayo)
#### Post date: [May 18, 2021, 4:24am UTC](https://community.glideapps.com/t/glide-account-this-account-does-not-exist/26904/1 "2021-05-18T04:24:57Z")

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I try to log in to Glide with my Google Account and i receive a message “This account does not exist”.

I usually log in to Glide daily for hours, last time i was working on it was 6 hours ago…

any suggestions what might have happened?

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### Author: ![rayo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rayo/32/91372_2.png) [@rayo](https://community.glideapps.com/u/rayo)
#### Post date: [May 18, 2021, 4:30am UTC](https://community.glideapps.com/t/glide-account-this-account-does-not-exist/26904/2 "2021-05-18T04:30:31Z")

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I signed in using email and it worked. But Google Sign In which is way more convenient didn’t

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### Author: ![Cisco\_Muratalla](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cisco_muratalla/32/12358_2.png) [@Cisco\_Muratalla](https://community.glideapps.com/u/Cisco_Muratalla)
#### Post date: [May 18, 2021, 1:15pm UTC](https://community.glideapps.com/t/glide-account-this-account-does-not-exist/26904/3 "2021-05-18T13:15:46Z")

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I had something similar happen.

1. I moved an app to a Team folder
2. Then users received a message ‘This account does not exist’
3. Apparently, when the app was moved to the Team folder, in Settings/Privacy the Sign-In method was adjusted, it went from ‘Public with email’ to Private Sign-In, 'folder name team members only ’
4. Once I changed this back to ‘Public with email’ then all users had access again.

![3E25CFCB-44F1-498B-A2F9-C6D674383818_4_5005_c](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/4/f45841e2d20893190c0c2e5fc6d18961f78fb17f.jpeg)

So check and see if your Privacy settings have changed and are what you would like them to be,
