# Frozen screen "Signing in" **URL:** \ **Category:** Report a Bug\ **Created:** [May 12, 2020, 10:16pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008 "2020-05-12T22:16:42Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Mikey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mikey/32/7226_2.png) [@Mikey](https://community.glideapps.com/u/Mikey)\ **Post date:** [May 12, 2020, 10:16pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/1 "2020-05-12T22:16:42Z")
My app’s URL: app2.beam.investments I think this happened during the following: - I was signed in the Home Screen app (iPhone) - I clicked on the link app2.beam.investments from a Whatsapp conversation which opened a new safari page - I landed on the login page and had to re-enter my email address - The sign-in page got stucked - Help!! ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/f/f6a1ac70c1c726b8efb3ade1147d4c74a443e620.png) Thank you so much in advance for your help. ---
**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\ **Post date:** [May 12, 2020, 10:20pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/2 "2020-05-12T22:20:57Z")
I have some users reporting the same. ---
**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\ **Post date:** [May 12, 2020, 10:31pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/3 "2020-05-12T22:31:46Z")
@Mikey Where in the world are you? As in, closest city, country, etc. We’re investigating the cause of this but we need to know where you are physically located. ---
**Author:** ![Mikey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mikey/32/7226_2.png) [@Mikey](https://community.glideapps.com/u/Mikey)\ **Post date:** [May 12, 2020, 10:45pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/4 "2020-05-12T22:45:23Z")
I’m in New York City, USA Thank you. ---
**Author:** ![Mr\_Watkin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mr_watkin/32/349_2.png) [@Mr\_Watkin](https://community.glideapps.com/u/Mr_Watkin)\ **Post date:** [May 12, 2020, 10:56pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/5 "2020-05-12T22:56:02Z")
I’m getting similar reports in Ohio, USA ---
**Author:** ![Mikey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mikey/32/7226_2.png) [@Mikey](https://community.glideapps.com/u/Mikey)\ **Post date:** [May 12, 2020, 11:32pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/6 "2020-05-12T23:32:47Z")
It seems to work now ---
**Author:** ![JWazar](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jwazar/32/1178_2.png) [@JWazar](https://community.glideapps.com/u/JWazar)\ **Post date:** [May 13, 2020, 12:27am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/7 "2020-05-13T00:27:40Z")
I’m in Miami FL. Multiple users just started reporting this same behavior to me. I myself am now also stick on “Signing in” screen. Been close to 5 minutes now. ---
**Author:** ![LaTonya\_Mason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/latonya_mason/32/5849_2.png) [@LaTonya\_Mason](https://community.glideapps.com/u/LaTonya_Mason)\ **Post date:** [May 13, 2020, 1:32am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/8 "2020-05-13T01:32:04Z")
I am in Dallas, Texas ---
**Author:** ![nvandable](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nvandable/32/7802_2.png) [@nvandable](https://community.glideapps.com/u/nvandable)\ **Post date:** [May 13, 2020, 6:45am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/9 "2020-05-13T06:45:20Z")
Hello, still same problem since yesterday night. I am based in Paris, France. If I use the app in the browser it works. If I save it to home screen and then open it by clicking on the app on home screen then signing is requested and then froze. my app in case: [https://cazapizza.glideapp.io](https://cazapizza.glideapp.io) **PROBLEM SOLVED ON MY SIDE** ---
**Author:** ![JoshuaRiley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joshuariley/32/23639_2.png) [@JoshuaRiley](https://community.glideapps.com/u/JoshuaRiley)\ **Post date:** [May 13, 2020, 10:10am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/10 "2020-05-13T10:10:54Z")
A few of my users are getting this: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/b/bea40a8d428e55a462ea8296ac333625f26aaf11.jpeg) They’re based in France, I don’t understand french so not sure what it says ---
**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\ **Post date:** [May 13, 2020, 10:16am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/11 "2020-05-13T10:16:07Z")
Users are still reporting problems. This one is in South Africa, but also reports from Utrecht (The Netherlands). ![Screenshot 2020-05-13 at 12.13.43](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/c/cfa582a2f29810e490a40f543460d555b0e15438.png) Is there a status page somewhere, where we can follow the incident? ---
**Author:** ![sardamit](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sardamit/32/263_2.png) [@sardamit](https://community.glideapps.com/u/sardamit)\ **Post date:** [May 13, 2020, 11:09am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/12 "2020-05-13T11:09:50Z")
Same issue from Pune, India. ---
**Author:** ![Mikey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mikey/32/7226_2.png) [@Mikey](https://community.glideapps.com/u/Mikey)\ **Post date:** [May 13, 2020, 11:31am UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/13 "2020-05-13T11:31:10Z")
It says Signing in… ---
**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\ **Post date:** [May 13, 2020, 5:58pm UTC](https://community.glideapps.com/t/frozen-screen-signing-in/9008/14 "2020-05-13T17:58:23Z")
@Daniel_Sweet likewise, customer’s users are located in Mexico City. Thanks