# Frequent Failures in capturing photos with Image Picker component **URL:** \ **Category:** Report a Bug\ **Tags:** components\ **Created:** [December 17, 2023, 10:01am UTC](https://community.glideapps.com/t/frequent-failures-in-capturing-photos-with-image-picker-component/68782 "2023-12-17T10:01:15Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Lukeduke](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lukeduke/32/72965_2.png) [@Lukeduke](https://community.glideapps.com/u/Lukeduke)\ **Post date:** [December 17, 2023, 10:01am UTC](https://community.glideapps.com/t/frequent-failures-in-capturing-photos-with-image-picker-component/68782/1 "2023-12-17T10:01:15Z")
_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ **My App/Pages support link:** - Instructions: [Support | Glide Docs](http://www.glideapps.com/docs/reference/account/support#support-link) **Describe the bug:** I’m developing an app allowing user to capture photos when they reach a goal. I’m using the Image Picker component by enabling both Camera and Photo roll. The field where the photo is store belongs to a Table in synch with Airtable. The issue is: When I try to take a picture with my Iphone IOS 17.1.2 it frequently fails (look at the attachment) and restarts the app. On the other hand, when I upload a picture from my Photo roll, ![Capture d?ecran . 2023 -12-17 à 10.05.52](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/a/ca4e6b4899a2b6d0c516ebe54828f344374833e3.jpeg) it always work. **Expected behavior:** Captured Photos should be always successfully stored. **How to replicate:** Use the Image Picker component, storing the photo into a field belonging to a Table is in synch with Airtable. Take picture with IOS 17.1.2 **Link to demo recording (optional):** - Create a screen recording with [Loom](https://www.loom.com) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 17, 2023, 11:22pm UTC](https://community.glideapps.com/t/frequent-failures-in-capturing-photos-with-image-picker-component/68782/2 "2023-12-17T23:22:07Z")
If you can reproduce this in a video, please submit a ticket. > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: ---
**Author:** ![Lukeduke](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lukeduke/32/72965_2.png) [@Lukeduke](https://community.glideapps.com/u/Lukeduke)\ **Post date:** [January 2, 2024, 4:53pm UTC](https://community.glideapps.com/t/frequent-failures-in-capturing-photos-with-image-picker-component/68782/3 "2024-01-02T16:53:50Z")
For the sake of share. The above issue has been solved (thanks to @ThinhDinh ) by purging the browser cache in the smartphone. Pay attention when you capture several images by means of your app, such leaks may happen. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [January 9, 2024, 4:54pm UTC](https://community.glideapps.com/t/frequent-failures-in-capturing-photos-with-image-picker-component/68782/4 "2024-01-09T16:54:25Z")
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