# Free user vs. Premium user

**URL:** <https://community.glideapps.com/t/free-user-vs-premium-user/16948>\
**Category:** Ask for Help\
**Created:** [October 9, 2020, 11:05am UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948 "2020-10-09T11:05:37Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 11:05am UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/1 "2020-10-09T11:05:38Z")

</div>

I am having a problem with my inline list for free users. My inline list for free vs. premium features is not working. I’ve watched to premium and free versions over and over again and am following the directions. I can see the features for the premium features in my app when logged in as a premium user, but when I am logged in as a free user, none of my free features are appearing. I don’t know where I am making the mistake in the filter or visibility condition. HELP!

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 9, 2020, 11:49am UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/2 "2020-10-09T11:49:27Z")

</div>

Can you show us some screenshots of your settings? Thank you.

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 2:15pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/3 "2020-10-09T14:15:39Z")

</div>

Free Inline List

 ![Inline List Free](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/a/a8962466b0387e550bb27e5a59084fa7669c157c.jpeg)

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 2:17pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/4 "2020-10-09T14:17:11Z")

</div>

Premium Inline List

 ![Inline List Premium](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/9/985705421e37528c1865724e4d4f0f9418d022b0.jpeg)

I also posted the Free Inline list settings in this thread.

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 9, 2020, 2:23pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/5 "2020-10-09T14:23:00Z")

</div>

Do you actually have the value of false in the Premium column, or is it blank? Do you have ‘false’ vs ‘False’?

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 2:35pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/6 "2020-10-09T14:35:34Z")

</div>

Hi Jeff. No I don’t. In the premium column, the features that are premium are checked and those that are free are not. Would you like me to send the screenshot of that as well?

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 9, 2020, 2:39pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/7 "2020-10-09T14:39:12Z")

</div>

try changing your filter to ‘is not true’ instead of ‘is false’. It might be storing a blank behind the scenes.

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 2:56pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/8 "2020-10-09T14:56:41Z")

</div>

No change. I still cannot see the free features when logged in as a free user.

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 3:01pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/9 "2020-10-09T15:01:02Z")

</div>

It did appear when I changed the visibility to Premium is “Blank” or when I did not put anything in the box as shown below. Is this a possibility or will it cause problems in the app later?

 ![Premium is Blank](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/b/b7d24c90745518ee56d3cd540f6af1a04b9663a6.jpeg)

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 9, 2020, 3:05pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/10 "2020-10-09T15:05:54Z")

</div>

I would think ‘is not true’ is the better way to go. It could be possible that the underlying value is later changed to have ‘false’ if you check and uncheck the box. It’s just better practice to avoid any future issues.

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 3:08pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/11 "2020-10-09T15:08:46Z")

</div>

I got it! In the Filter, I entered **Premium** is **Empty** therefore when the free user is logged in, only the free features can be seen and vice versa for the when the premium users are logged in.

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 9, 2020, 3:20pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/12 "2020-10-09T15:20:54Z")

</div>

I have concerns about using ‘is Empty’. Just for my sanity, can you try checking the box for one of the free items and then uncheck it again. Then see if it still shows in the list for free users.

The point I’m getting at is that it could be possible that the free items could potentially be marked as blank(empty) or ‘false’. In that case, it might be working now, but could unknowingly break in the future. **Premium** is not **true** is just safer in the long run. Also if you are viewing the app outside of the editor, you need to make sure you reload the app so it has your latest changes. That may or may not be why you didn’t see a change when trying ‘is not true’ before.

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 9, 2020, 4:14pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/13 "2020-10-09T16:14:38Z")

</div>

I agree “is not True” should be the way to go. It has been said many times in this forum that a newly added row may not honour a checkbox settings in your Sheet, so it sees a blank value instead of a False like what many people would have expected.

“is not True” cover both cases and will always give the right result.

---

<div class="post-metadata">

**Author:** ![Paige\_L\_Martin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paige_l_martin/32/14394_2.png) [@Paige\_L\_Martin](https://community.glideapps.com/u/Paige_L_Martin)\
**Post date:** [October 9, 2020, 4:21pm UTC](https://community.glideapps.com/t/free-user-vs-premium-user/16948/14 "2020-10-09T16:21:33Z")

</div>

Ok. I’ll try it. Thanks.
