# Forms freezes, can't type anything **URL:** \ **Category:** Report a Bug\ **Created:** [May 11, 2020, 2:05am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897 "2020-05-11T02:05:26Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![jono](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jono](https://community.glideapps.com/u/jono)\ **Post date:** [May 11, 2020, 2:05am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/1 "2020-05-11T02:05:26Z")
i am using an iphone and am unable to type. the on-screen keyboard pops up but i am unable to type anything. this happens on my forms and occasionally on the sign in page where you can’t even type your email. it sometimes goes away when you restart. is this a common problem, maybe with the app waiting to sync in the background? ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [May 11, 2020, 4:24am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/2 "2020-05-11T04:24:17Z")
I had a form that had up to 700 possible data entries depending on the entry before it and it did the same thing. How many data entries do you have on the form? ---
**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\ **Post date:** [May 11, 2020, 4:40am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/3 "2020-05-11T04:40:48Z")
Could you please make a video? Are you using the iOS keyboard, or a third-party one? ---
**Author:** ![jono](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jono](https://community.glideapps.com/u/jono)\ **Post date:** [May 11, 2020, 4:46am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/4 "2020-05-11T04:46:02Z")
only 5 entries. it also happens on the sign in screen (with one entry) it doesn’t happen all the time, and resolves itself with time (a minute or two) rather than if you restart so i assume it’s issue with syncing making the app freeze. ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [May 11, 2020, 4:49am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/5 "2020-05-11T04:49:47Z")
What kind of connection do you have when the issues occur? The apps are entirely web based so you need a good connection while using them. ---
**Author:** ![jono](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jono](https://community.glideapps.com/u/jono)\ **Post date:** [May 11, 2020, 4:56am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/6 "2020-05-11T04:56:27Z")
> [@jono](#): > > u restart. > > is this a common problem, maybe home wifi. have replicated it, seems like a keyboard issue with swiftkey. ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [May 11, 2020, 4:57am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/7 "2020-05-11T04:57:56Z")
I suggest disabling swiftkey if thats the issue. > **[How do I uninstall SwiftKey Keyboard for Android?](https://support.swiftkey.com/hc/en-us/articles/201457602-How-do-I-uninstall-SwiftKey-Keyboard-for-Android-)** > > We'll be sorry to see you go but if you really must uninstall SwiftKey from your Android device, please follow the steps below: > > Enter your device's Settings > Scroll down to the 'Apps' menu > Find 'Sw... ---
**Author:** ![jono](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jono](https://community.glideapps.com/u/jono)\ **Post date:** [May 11, 2020, 5:05am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/8 "2020-05-11T05:05:08Z")
hey yes am using the swiftkey keyboard. it happens every time you start the app, and after about a minute it works. seems to be fine with the iOS keyboard so i guess that’s a workaround if your users are using it. have uploaded a quick video of it here- [google drive link](https://drive.google.com/file/d/1i2AC-L_d4oLDRCd8WG0YrKOlocerpbEb/view?usp=sharing) also it seems to happen only when you launch from your home icon. if you access the app from your browser the issue does not occur. ---
**Author:** ![jono](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jono](https://community.glideapps.com/u/jono)\ **Post date:** [May 11, 2020, 5:07am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/9 "2020-05-11T05:07:21Z")
yes, but practically getting all your users to change their settings just to make your app compatible is not the best UX. also it seems to happen only when you launch from your home icon. if you access the app from your browser the issue does not occur. ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [May 11, 2020, 5:14am UTC](https://community.glideapps.com/t/forms-freezes-cant-type-anything/8897/10 "2020-05-11T05:14:54Z")
And this happens for all of your users? Have you tried reinstalling the app. You might of made quite a few updates that load into it each time.