# Form screen not opening in Chrome but does in Safari **URL:** \ **Category:** Report a Bug\ **Created:** [December 12, 2023, 8:25am UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594 "2023-12-12T08:25:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Dan\_Balaban](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_balaban/32/67551_2.png) [@Dan\_Balaban](https://community.glideapps.com/u/Dan_Balaban)\ **Post date:** [December 12, 2023, 8:25am UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/1 "2023-12-12T08:25:00Z")
Hey fellow users and support team! šŸ‘‹ Iā€™m encountering a bit of a hiccup and could really use your insights or assistance. **Bug Description:** Iā€™ve recently come across an issue while trying to set up the form screen in Chrome. For some reason, the screen wonā€™t open, leaving me stuck in a bit of a conundrum. šŸ˜• However, everything seems to be working perfectly fine when I switch over to Safari. **Environment:** - Chrome Version: Version 120.0.6099.71 (Official Build) (arm64) - Safari Version: Version 17.1.2 (19616.2.9.11.12) - Operating System: MacOS Sonoma Version 14.1.2 (23B92) If anyone has experienced a similar issue or has any suggestions on how to troubleshoot and resolve this bug, your insights would be greatly appreciated! Also, if any of the support team members are lurking around, your help would be invaluable. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 12, 2023, 9:06am UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/2 "2023-12-12T09:06:29Z")
Check all your Chrome extensions to ensure one of them isnā€™t getting in the way. ---
**Author:** ![Dan\_Balaban](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_balaban/32/67551_2.png) [@Dan\_Balaban](https://community.glideapps.com/u/Dan_Balaban)\ **Post date:** [December 12, 2023, 9:22am UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/3 "2023-12-12T09:22:18Z")
Hey Darren, all of them are turned off. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 12, 2023, 9:31am UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/4 "2023-12-12T09:31:47Z")
Okay, my only other suggestion would be to try in an incognito window. ---
**Author:** ![Dan\_Balaban](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_balaban/32/67551_2.png) [@Dan\_Balaban](https://community.glideapps.com/u/Dan_Balaban)\ **Post date:** [December 12, 2023, 2:43pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/5 "2023-12-12T14:43:01Z")
Tried that too but no go ā˜¹ I did a test with Firefox and it works there without issues. Popups are allowed in Chrome settings. Really weird. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 12, 2023, 3:09pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/6 "2023-12-12T15:09:56Z")
Yes, that is odd. I use Chrome on MacOS and Iā€™ve never seen this. There was a similar report a couple of days ago, but that one was resolved by disabling extensions (which is why I initially suggested that). Which Glide Plan are you on? If Pro or above, Iā€™d suggest submitting a support ticket. That is the quickest way to get Glide engineering eyes on the issue. ---
**Author:** ![Dan\_Balaban](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_balaban/32/67551_2.png) [@Dan\_Balaban](https://community.glideapps.com/u/Dan_Balaban)\ **Post date:** [December 12, 2023, 4:20pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/7 "2023-12-12T16:20:39Z")
Iā€™m on the free plan @Darren_Murphy. Just did a couple of tests and it turns out having ā€œUse hardware acceleration when availableā€ option turned on disables the form popup to work for some reason. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 12, 2023, 4:47pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/8 "2023-12-12T16:47:02Z")
Interesting, thanks for updating. Bookmarking this in case it comes up again. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [June 9, 2024, 4:47pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594/9 "2024-06-09T16:47:42Z")
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