# Floating button doesn't work with send email, phone call and link
**URL:** https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137
**Category:** Ask for Help
**Created:** [December 21, 2020, 3:58pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137 "2020-12-21T15:58:32Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Gideon\_Lahav\_Busines](https://community.glideapps.com/u/Gideon_Lahav_Busines)
#### Post date: [December 21, 2020, 3:58pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/1 "2020-12-21T15:58:32Z")
This is the app
> **[🎓 StudyUp](https://studyup.glideapp.io/)**
>
> פלטפורמה לחיבור בין תלמידים ומורים פרטיים בישראל
Try pressing the Floating button of the email in the tutor profile, **after adding it to your home screen**.
On the web, works fine
Thanks for the help
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### Author:  [@eltintero](https://community.glideapps.com/u/eltintero)
#### Post date: [December 21, 2020, 4:25pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/2 "2020-12-21T16:25:48Z")
I can’t find your floating buttons. Can you record a loom or video and set it , with your support link, to [support@glideapps.com](mailto:support@glideapps.com)?
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### Author:  [@Gideon\_Lahav\_Busines](https://community.glideapps.com/u/Gideon_Lahav_Busines)
#### Post date: [December 21, 2020, 5:29pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/3 "2020-12-21T17:29:34Z")
I sent it 👍
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### Author:  [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)
#### Post date: [December 21, 2020, 6:15pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/4 "2020-12-21T18:15:02Z")
@Gideon_Lahav_Busines just tested here, and in my phone is working normally
iPhone 7 • Safari
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### Author:  [@kabookie](https://community.glideapps.com/u/kabookie)
#### Post date: [December 21, 2020, 6:15pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/5 "2020-12-21T18:15:59Z")
Works fine in my phone - had a friend test it and called me via the button
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### Author:  [@Drearystate](https://community.glideapps.com/u/Drearystate)
#### Post date: [December 21, 2020, 6:45pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/6 "2020-12-21T18:45:43Z")
I like the look of the app, your gifs are well done. I cant understand a single word on it but its quite pleasant to navigate and stare at.
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### Author:  [@Gideon\_Lahav\_Busines](https://community.glideapps.com/u/Gideon_Lahav_Busines)
#### Post date: [December 22, 2020, 9:00am UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/7 "2020-12-22T09:00:54Z")
Thank you so much 😁 @Drearystate
If it will be a hit in Israel I will make a second version in English.
It is a Tutor app, where students can find a tutor or free video courses and documents such as summaries or tests (tutors can upload them)
@kabookie , @Lucas_Pires Apparently it works in other apps, the issue is only on this one and on my phone only Redmi Note 7.
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### Author:  [@kabookie](https://community.glideapps.com/u/kabookie)
#### Post date: [December 22, 2020, 4:31pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/8 "2020-12-22T16:31:00Z")
I have noticed several users that have a Note phone and have app issues find out that they are not using Chrome. My question to you would be when you are viewing the app are you viewing it in Chrome, have you saved it to your home screen, or are you viewing it in the phones native browser?
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### Author:  [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)
#### Post date: [December 22, 2020, 8:14pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/9 "2020-12-22T20:14:58Z")
Are you on Android? There’s talk about things being buggy/laggy on Android.
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### Author:  [@Gideon\_Lahav\_Busines](https://community.glideapps.com/u/Gideon_Lahav_Busines)
#### Post date: [December 23, 2020, 5:12pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/10 "2020-12-23T17:12:21Z")
Redmi Note 7
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### Author:  [@Gideon\_Lahav\_Busines](https://community.glideapps.com/u/Gideon_Lahav_Busines)
#### Post date: [December 23, 2020, 5:12pm UTC](https://community.glideapps.com/t/floating-button-doesnt-work-with-send-email-phone-call-and-link/20137/11 "2020-12-23T17:12:40Z")
Only when on my Home screen