# File picker upload on free account should allow up to 25MB but my smaller file won't load

**URL:** <https://community.glideapps.com/t/file-picker-upload-on-free-account-should-allow-up-to-25mb-but-my-smaller-file-wont-load/82039>\
**Category:** Ask for Help\
**Created:** [May 25, 2025, 12:37pm UTC](https://community.glideapps.com/t/file-picker-upload-on-free-account-should-allow-up-to-25mb-but-my-smaller-file-wont-load/82039 "2025-05-25T12:37:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Rillien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rillien/32/88472_2.png) [@Rillien](https://community.glideapps.com/u/Rillien)\
**Post date:** [May 25, 2025, 12:37pm UTC](https://community.glideapps.com/t/file-picker-upload-on-free-account-should-allow-up-to-25mb-but-my-smaller-file-wont-load/82039/1 "2025-05-25T12:37:47Z")

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I have started a project for an author friend to create an app where users can view ebooks and listen to audio books. The audio files are MP3. I started just a free account to see if the project could be constructed on Glide to see how it looks and feels. I have setup a template and I am now trying to upload a file using what was recommended as the “File Picker”. I chat to the helper bot and it states on the free version it should accept files of up to Max 25MB. My account storage is only 7MB so I am nowhere hitting free account storage limit of 500MB. I keep on getting the below error and I am at a standstill to test if the audio will actually play.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/4/14c3c11400e237e5b7cbfa4c7237e7bc76dec7bb.jpeg)  
Anyone able to help me? Seems like a bug with the component. I have tried to link it also with a share link from a Drop Box drive and that method won’t work either. Audio player won’t play the URL linked.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [May 25, 2025, 1:37pm UTC](https://community.glideapps.com/t/file-picker-upload-on-free-account-should-allow-up-to-25mb-but-my-smaller-file-wont-load/82039/2 "2025-05-25T13:37:02Z")

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Hello Rillien, welcome to Glide’s community forum 👋

> [@Rillien](#):
>
> I chat to the helper bot and it states on the free version it should accept files of up to Max 25MB

There seems to be a discrepancy between what the AI Helper Bot is telling you (25MB) and what the tool actually allows you to do (10MB).

Until this discrepancy is corrected, you should probably assume that what the tool is telling you is correct.

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**Author:** ![Rillien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rillien/32/88472_2.png) [@Rillien](https://community.glideapps.com/u/Rillien)\
**Post date:** [May 25, 2025, 1:56pm UTC](https://community.glideapps.com/t/file-picker-upload-on-free-account-should-allow-up-to-25mb-but-my-smaller-file-wont-load/82039/3 "2025-05-25T13:56:48Z")

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Thanks will try the next tier up.