# 🚨 February 17, 2021 Outage | Tracking thread
**URL:** https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025
**Category:** Report a Bug
**Created:** [February 18, 2021, 9:54pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025 "2021-02-18T21:54:22Z")
**Posts on this page:** 18
**Page:** 5
### Author:  [@AymenM](https://community.glideapps.com/u/AymenM)
#### Post date: [February 19, 2021, 12:08am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/82 "2021-02-19T00:08:28Z")
## This issue looks to be now be solved.\* 🎉
**If you are experiencing any issues, please first try restarting the app and the builder. If this doesn’t work, I _recommend_ you to contact the glide support team in the [Glide Outage | Tracking thread](https://community.glideapps.com/t/glide-outage-tracking-thread/23025/79) topic for more help. BEFORE mailing the support team**
Thank you to everyone for your patience. Thank you also to the incredible Glide team as they worked hard through these issues today. They have earned a little ❤ from me !
\* according to posts made by Glide Team
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### Author:  [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)
#### Post date: [February 19, 2021, 12:20am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/84 "2021-02-19T00:20:44Z")
I go away for 2 hours and then…
😮
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 12:22am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/85 "2021-02-19T00:22:34Z")
Gotta keep my favorite people well informed.
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### Author:  [@SERCHMM](https://community.glideapps.com/u/SERCHMM)
#### Post date: [February 19, 2021, 12:38am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/86 "2021-02-19T00:38:46Z")
Hello Jason !! Thanks A lot for your reply, just sharing if it helps 😃
I found another issue, when I fill up a show form after some seconds or minutes suddlenly It shows the same data I just send repeated in other rows but even with the same timestamp.
Hope this would help to track or replicate if is a bug.
Regards !
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 12:40am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/87 "2021-02-19T00:40:54Z")
Sorry yes there were some actions that got double processed. This should not happen anymore. When google came back online suddenly it immediately started processing the action queue, even though we had stood up parallel infrastructure to handle the queue while google was down. This meant that there were for a bit 2 action queue processors in place.
You should not see dual actions any more.
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### Author:  [@SERCHMM](https://community.glideapps.com/u/SERCHMM)
#### Post date: [February 19, 2021, 12:46am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/88 "2021-02-19T00:46:58Z")
Thanks a lot for your help !
The other issues disapeared but this one still happening to me, I will log out and try again.
I will let you know if want if the situation still on.
Really thank you for your support
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 12:52am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/89 "2021-02-19T00:52:34Z")
We’re looking into it. Let me know if relogging doesn’t work.
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### Author:  [@ehattori](https://community.glideapps.com/u/ehattori)
#### Post date: [February 19, 2021, 12:53am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/90 "2021-02-19T00:53:50Z")
It seemed that the service was temporarily restarted, but the login screen of the app (the email address input screen requesting a PIN) was displayed again.
I am an old organization plan.
It’s about time to start business in Japan time, and I’m using Glide as part of my business, so please help me.
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 1:02am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/91 "2021-02-19T01:02:18Z")
Can you please give me an idea of what app you are having issues with?
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### Author:  [@SERCHMM](https://community.glideapps.com/u/SERCHMM)
#### Post date: [February 19, 2021, 1:03am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/92 "2021-02-19T01:03:34Z")
It worked ! Now its working normaly.
Thanks a lot !
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### Author:  [@ehattori](https://community.glideapps.com/u/ehattori)
#### Post date: [February 19, 2021, 1:09am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/93 "2021-02-19T01:09:12Z")
It is an in-house use application.
> **[在庫管理](https://jewelry.glideapp.io/)**
>
> 在庫管理データベース
> **[販売管理](https://sales-book.glideapp.io/)**
>
> 高額品／委託商品の販売リスト登録・閲覧ツール
> **[売上管理](https://sales-report.glideapp.io/)**
>
> 売上金額・販売点数の報告ツール
> **[仕入管理](https://slip-manager.glideapp.io/)**
>
> 仕入・買掛金管理
> **[勤怠管理](https://timecard.glideapp.io/)**
>
> 勤怠打刻・確認ツールです。
Thank you for your help.
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 1:21am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/94 "2021-02-19T01:21:19Z")
Can you give me a better idea of what is going wrong. Your apps are accessible and working for me.
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### Author:  [@ehattori](https://community.glideapps.com/u/ehattori)
#### Post date: [February 19, 2021, 1:31am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/95 "2021-02-19T01:31:12Z")
Currently, the email address input screen that asks for a PIN is displayed from here, and the app cannot be used.
Is it a problem of access from Japan?
Access from both broadband and mobile networks is in the same state, so I don’t think it’s a problem with this network.
When I reissue and enter the PIN, it says that the passcode is incorrect.
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### Author:  [@ryunosuke\_kikuchi](https://community.glideapps.com/u/ryunosuke_kikuchi)
#### Post date: [February 19, 2021, 1:57am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/96 "2021-02-19T01:57:00Z")
Same Problem happened
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### Author:  [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 19, 2021, 2:01am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/97 "2021-02-19T02:01:22Z")
Please check again in 5 minutes
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### Author:  [@ehattori](https://community.glideapps.com/u/ehattori)
#### Post date: [February 19, 2021, 2:15am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/98 "2021-02-19T02:15:28Z")
Confirmed recovery.
Thank you!
Notify the company that the service has been restored.
Thank you for the service recovery. 😀
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### Author:  [@mrt224](https://community.glideapps.com/u/mrt224)
#### Post date: [February 19, 2021, 3:02am UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/99 "2021-02-19T03:02:33Z")
I still having trouble logging into my app. Is glide still experiencing problems?
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### Author:  [@david](https://community.glideapps.com/u/david)
#### Post date: [February 22, 2021, 10:06pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/101 "2021-02-22T22:06:41Z")
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