# 🚨 February 17, 2021 Outage | Tracking thread

**URL:** https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025
**Category:** Report a Bug
**Created:** [February 18, 2021, 9:54pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025 "2021-02-18T21:54:22Z")
**Posts on this page:** 20
**Page:** 3

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### Author: ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 18, 2021, 10:38pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/42 "2021-02-18T22:38:55Z")

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The errors are returning, we are continuing to deploy mitigations

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### Author: ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)
#### Post date: [February 18, 2021, 10:39pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/43 "2021-02-18T22:39:43Z")

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@Jason Do you know what changed from this morning to now? Is there possibly a stable build you can revert to?

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### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [February 18, 2021, 10:43pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/44 "2021-02-18T22:43:59Z")

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This is not a bug on our end. It’s Google not selling us more service as Glide grows. We are on call with Google to get our limits raised.

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### Author: ![Maryth\_R](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maryth_r/32/13091_2.png) [@Maryth\_R](https://community.glideapps.com/u/Maryth_R)
#### Post date: [February 18, 2021, 10:44pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/45 "2021-02-18T22:44:59Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/0/c049754f0d4014407b0aa1c51f39b020fcd8aa0c.png)

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### Author: ![JWazar](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jwazar/32/1178_2.png) [@JWazar](https://community.glideapps.com/u/JWazar)
#### Post date: [February 18, 2021, 10:45pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/46 "2021-02-18T22:45:34Z")

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Exactly.

I’ll tell you one thing, I have used over the last 15 years all sorts of platforms. Over all that time none compares to Glides general ability nor glides resolution management. NONE.

I still remember my SharePoint, PowerApps and appMaker days! Something would go wrong and it was _days_ before the first bot response, literally.

The Glide team is separate from the rest in this regard. Consider that plus price + what it can actually do, forget about it - #1 in industry hands down!

Thanks Glide Team!

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### Author: ![AymenM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymenm/32/21370_2.png) [@AymenM](https://community.glideapps.com/u/AymenM)
#### Post date: [February 18, 2021, 10:46pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/47 "2021-02-18T22:46:54Z")

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> [@JWazar](#):
>
> The Glide team is separate from the rest in this regard. Consider that plus price + what it can actually do, forget about it - #1 in industry hands down!

I fully agree with you!

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### Author: ![MrApp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mrapp/32/22017_2.png) [@MrApp](https://community.glideapps.com/u/MrApp)
#### Post date: [February 18, 2021, 10:47pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/48 "2021-02-18T22:47:28Z")

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Agree!!

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### Author: ![JWazar](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jwazar/32/1178_2.png) [@JWazar](https://community.glideapps.com/u/JWazar)
#### Post date: [February 18, 2021, 10:47pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/49 "2021-02-18T22:47:29Z")

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Well - isn’t that a nice problem to have. Growing pains!

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### Author: ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)
#### Post date: [February 18, 2021, 10:47pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/50 "2021-02-18T22:47:35Z")

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It is in these moments that we see how much people don’t research or stop to see if there is already a topic here talking about what they are looking for. Because the amount of duplicate topic that appears in those moments is incredible.

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### Author: ![George\_J](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george_j/32/15081_2.png) [@George\_J](https://community.glideapps.com/u/George_J)
#### Post date: [February 18, 2021, 10:50pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/51 "2021-02-18T22:50:27Z")

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Builder is working but not of my apps are. I’m getting a 502 error.

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### Author: ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)
#### Post date: [February 18, 2021, 10:56pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/52 "2021-02-18T22:56:44Z")

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> [@During this brief intermission](https://community.glideapps.com/t/during-this-brief-intermission/20430/3):
>
> Isn’t it like a much needed holiday break imposed upon all of us?  
> Feels good to know that for once there’s peace and no new updates or amazing showcases to keep a track of 😂

I make @Manan_Mehta 's words, my words.

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### Author: ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)
#### Post date: [February 18, 2021, 10:57pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/53 "2021-02-18T22:57:58Z")

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No…

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### Author: ![Rogelio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rogelio/32/1054_2.png) [@Rogelio](https://community.glideapps.com/u/Rogelio)
#### Post date: [February 18, 2021, 10:58pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/54 "2021-02-18T22:58:14Z")

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Agree to an extent, but could this not be foreseen by Glide tho?

clearly not a technical issue (according to @david comment) but rather a lack of future planning/capacity management from their part.

Negotiations and steps for a Google uplift should’ve happened waaay before this.

Working for a global IT services provider, having have to go to our clients and explain that their systems/applications (which they deem to be critical) aren’t working due to lack of bandwidth is totally embarrassing.

As a paying customer I’d really like to see the results of a proper investigation with mitigating actions to be put in place.

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### Author: ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)
#### Post date: [February 18, 2021, 10:59pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/55 "2021-02-18T22:59:15Z")

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> [@Drearystate](#):
>
> No…

?

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### Author: ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)
#### Post date: [February 18, 2021, 11:00pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/56 "2021-02-18T23:00:10Z")

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I’m stressing out here, I’m sure a good bit of us are. No vacation for me sir. I’m scrambling to build stuff using a website and spreadsheets… Makeshift patchwork. We do business with these apps.

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### Author: ![sadjei](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sadjei/32/21852_2.png) [@sadjei](https://community.glideapps.com/u/sadjei)
#### Post date: [February 18, 2021, 11:02pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/57 "2021-02-18T23:02:17Z")

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Very pleased to hear this! I love Glide!!!

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### Author: ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 18, 2021, 11:05pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/58 "2021-02-18T23:05:40Z")

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Hi all, more updates:

- The reason we had a dead cat bounce was the caches eventually invalidated
- Sign in with google will still be down for a while, regular email auth will work
- We now have a working solution for apps for everything while we work with GCP being weird

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### Author: ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)
#### Post date: [February 18, 2021, 11:05pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/59 "2021-02-18T23:05:54Z")

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Apps are back up and running as well as updating 😅

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### Author: ![Mishta\_P](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mishta_p/32/16900_2.png) [@Mishta\_P](https://community.glideapps.com/u/Mishta_P)
#### Post date: [February 18, 2021, 11:09pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/60 "2021-02-18T23:09:00Z")

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If the past year has taught us anything, it should be that some things are out of our control and we have to have patience. Due to the virus restrictions I have been unable to do my normal job for 8 of the last 11 months, I have used Glide to generate a new source of income to support my family.

My client went online for the first time with their app this afternoon, outage 6 hours later. Can either of us do anything? No.

Will anything we say on here speed up the process? No.

Talk to people/clients, they will understand. Just don’t promise that you can fix it, because unless you are Jason, you can’t.

As someone pointed out earlier, even the biggest companies have outages.

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### Author: ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)
#### Post date: [February 18, 2021, 11:10pm UTC](https://community.glideapps.com/t/february-17-2021-outage-tracking-thread/23025/61 "2021-02-18T23:10:58Z")

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If you are sitll having issue accessing your app after refreshing please post in here. Please note builder access is still restricted (down)

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