# Excel sync issue (only one way?)

**URL:** <https://community.glideapps.com/t/excel-sync-issue-only-one-way/65207>\
**Category:** Ask for Help\
**Tags:** data-sync\
**Created:** [August 20, 2023, 10:35am UTC](https://community.glideapps.com/t/excel-sync-issue-only-one-way/65207 "2023-08-20T10:35:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 21, 2023, 12:51am UTC](https://community.glideapps.com/t/excel-sync-issue-only-one-way/65207/2 "2023-08-21T00:51:20Z")

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I would suggest submitting a ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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_[View the full topic](https://community.glideapps.com/t/excel-sync-issue-only-one-way/65207)._