# error **URL:** \ **Category:** Report a Bug\ **Created:** [July 9, 2020, 3:16pm UTC](https://community.glideapps.com/t/error/12222 "2020-07-09T15:16:45Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 9, 2020, 3:16pm UTC](https://community.glideapps.com/t/error/12222/1 "2020-07-09T15:16:45Z")
My app’s URL: [https://dog2020.glideapp.io/](https://dog2020.glideapp.io/) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2020, 3:22pm UTC](https://community.glideapps.com/t/error/12222/4 "2020-07-09T15:22:17Z")
What’s the error you are facing here? Can you describe it in more details? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 9, 2020, 3:22pm UTC](https://community.glideapps.com/t/error/12222/5 "2020-07-09T15:22:35Z")
App ![Screenshot_20200709-102128](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/4/478c01d6eebc0c6db03698775c043bd02ba06a38.jpeg) ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 1:48am UTC](https://community.glideapps.com/t/error/12222/6 "2020-07-10T01:48:29Z")
![glide error](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/5d8f5c8c0ae87e07d06b02a0e70b91a71b9e209a.jpeg) error ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 10, 2020, 1:51am UTC](https://community.glideapps.com/t/error/12222/7 "2020-07-10T01:51:52Z")
What exactly is the error you are facing? Is it with the search function? ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 1:54am UTC](https://community.glideapps.com/t/error/12222/8 "2020-07-10T01:54:42Z")
This is an error on the screen. As in the image above, a blank space appears. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 10, 2020, 1:56am UTC](https://community.glideapps.com/t/error/12222/9 "2020-07-10T01:56:56Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/2/2ca6dd7f79597436bf3cd9f15cbc7518b2c3bcf1.jpeg) Not the case here with my desktop, and seems like Jeff’s phone did not experience that as well. ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 1:58am UTC](https://community.glideapps.com/t/error/12222/10 "2020-07-10T01:58:07Z")
Is there any way to show my video? I can show you the error in a video. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 10, 2020, 1:58am UTC](https://community.glideapps.com/t/error/12222/11 "2020-07-10T01:58:56Z")
You can record the video on your screen, upload it to ezgif to convert to a gif, then post a link here. ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 2:03am UTC](https://community.glideapps.com/t/error/12222/12 "2020-07-10T02:03:44Z")
[![]( " - YouTube") ](https://www.youtube.com/watch?v=pUK6bGgaBBI) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 10, 2020, 2:04am UTC](https://community.glideapps.com/t/error/12222/13 "2020-07-10T02:04:39Z")
Probably this needs @Mark to help. ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 2:05am UTC](https://community.glideapps.com/t/error/12222/14 "2020-07-10T02:05:33Z")
How can I ask for help? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 10, 2020, 2:06am UTC](https://community.glideapps.com/t/error/12222/15 "2020-07-10T02:06:21Z")
I just mentioned him, or you can contact Glide’s support at: [https://glideapps.com/support](https://glideapps.com/support) ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 2:07am UTC](https://community.glideapps.com/t/error/12222/16 "2020-07-10T02:07:40Z")
Thank you. @ThinhDinh ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [July 10, 2020, 3:07am UTC](https://community.glideapps.com/t/error/12222/17 "2020-07-10T03:07:17Z")
Hello, Can you please give me information on the device with the issue? iOS version, phone type, etc Jason ---
**Author:** ![taehun](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/taehun/32/10420_2.png) [@taehun](https://community.glideapps.com/u/taehun)\ **Post date:** [July 10, 2020, 3:09am UTC](https://community.glideapps.com/t/error/12222/18 "2020-07-10T03:09:23Z")
I live in Korea. Cell phones are iPhone 11pro. The software version is 13.5.1.