# ERROR! while uploading picture

**URL:** <https://community.glideapps.com/t/error-while-uploading-picture/28267>\
**Category:** Ask for Help\
**Created:** [June 23, 2021, 9:38am UTC](https://community.glideapps.com/t/error-while-uploading-picture/28267 "2021-06-23T09:38:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Amal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/amal/32/15421_2.png) [@Amal](https://community.glideapps.com/u/Amal)\
**Post date:** [June 23, 2021, 9:38am UTC](https://community.glideapps.com/t/error-while-uploading-picture/28267/1 "2021-06-23T09:38:49Z")

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Hi Gliders,

Some of my team members are facing a issue when uploading a image to the app. When they click the Image upload element (which i have configured to open camera directly), the camera opens up and upon clicking the photo it fails to upload saying ‘you don’t have enough memory to perform this function’.  
(Android). They are able to open their camera app directly on their phone, take a picture and upload from gallery.  
Anyone got this error before and how can i fix this?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 23, 2021, 9:45am UTC](https://community.glideapps.com/t/error-while-uploading-picture/28267/2 "2021-06-23T09:45:14Z")

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Is that memory related to the user’s device or your app storage?

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<div class="post-metadata">

**Author:** ![Amal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/amal/32/15421_2.png) [@Amal](https://community.glideapps.com/u/Amal)\
**Post date:** [June 23, 2021, 9:57am UTC](https://community.glideapps.com/t/error-while-uploading-picture/28267/3 "2021-06-23T09:57:31Z")

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device

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 23, 2021, 12:05pm UTC](https://community.glideapps.com/t/error-while-uploading-picture/28267/4 "2021-06-23T12:05:16Z")

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In this case I would advise creating a support ticket.

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)