# Error when viewing app **URL:** \ **Category:** Ask for Help\ **Created:** [October 24, 2019, 6:44am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361 "2019-10-24T06:44:39Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![JMD](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JMD](https://community.glideapps.com/u/JMD)\ **Post date:** [October 24, 2019, 6:44am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/1 "2019-10-24T06:44:39Z")
Hi there, I’ve been working on an App for the past week and all is working as it should until today. Today when I went to open the App I received this message… "A problem repeatedly occurred on “[https://xxxxxx](https://xxxxxx)” where xxxx is the name of the App. I have had no issues at all until today. I know I can delete the App and reshare, however, I need to know if it happens again I’ll know what to tell people (I haven’t shared it with anyone as yet). Viewing on an iPhone running iOS 13.1.3 Thank you in advance, Jeanette UPDATE: For 3-4 days it hasn’t been working, just tried again now and suddenly it is??? ---
**Author:** ![JackVaughan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jackvaughan/32/49023_2.png) [@JackVaughan](https://community.glideapps.com/u/JackVaughan)\ **Post date:** [October 25, 2019, 12:42pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/2 "2019-10-25T12:42:23Z")
Hi @JMD. I haven’t heard any similar reports recently. If it happens again could you send a message via intercom (the ‘?’ in the bottom right of Glide) or to [hello@glideapps.com](mailto:hello@glideapps.com) Sorry to not be of more help. This sort of thing should rarely happen, but can’t answer until we diagnose the problem. ---
**Author:** ![JMD](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JMD](https://community.glideapps.com/u/JMD)\ **Post date:** [October 25, 2019, 7:22pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/3 "2019-10-25T19:22:42Z")
Thank you, I will. I added another copy of the App so I could going with the design, and that version was fine. I left the broken version on my device. I checked each day with the same error message appearing, and then just like that it worked again! Totally understand the “can’t fix if not broken“ scenario 🙂 Thanks, Jeanette ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 1:30am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/4 "2019-11-19T01:30:29Z")
@JackVaughan, same thing happening with my app [https://lpmacau.glideapp.io](https://lpmacau.glideapp.io). ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 1:33am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/5 "2019-11-19T01:33:00Z")
and actually, the same error occurs with the [https://pourinfo.glideapp.io/](https://pourinfo.glideapp.io/) app a lot… ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 19, 2019, 1:40am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/6 "2019-11-19T01:40:02Z")
Your links are working for me. DNS issue??? ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 2:57am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/7 "2019-11-19T02:57:26Z")
@Jeff_Hager, it happens when i click items, go back and forth. before it happened after a while of doing this, now almost immediately. i’m on an iphone. what could solve this? i already deleted the app and added it to the home screen again? and the problem persists. ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 3:09am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/8 "2019-11-19T03:09:31Z")
and another thing that happens every time i open the app and start clicking things is it reboots - the screen becomes blank, the ‘signing in’ screen appears and the app restarts. ---
**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\ **Post date:** [November 19, 2019, 3:19am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/9 "2019-11-19T03:19:48Z")
Could you give us more information, please? What phone are you on, which OS version? Could you upload a video of these reboots happening? ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 4:07am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/10 "2019-11-19T04:07:48Z")
@Mark, iphone x, ios 12.3 ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 4:24am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/11 "2019-11-19T04:24:04Z")
@Mark, here goes the video: ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/2/2bcc3d2742fac95c743e6303cd4b7e880875a705.gif) ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [November 19, 2019, 5:20am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/12 "2019-11-19T05:20:41Z")
Hello Filipa, I have been able to reproduce the crashing. The issue is caused by the large number of horizontal scrolling lists that are all on the same page with large numbers of images. Basically the browser is crashing. While I wish I could tell you I can immediately fix this, I can’t. The data needs to be streamed in more intelligently, we are working on this but its not there yet. For now reducing the number of horizontal lists and in general reducing the amount of content on screen at once will fix the issue. I will get this resolved for you in the medium term, I promise! Jason ---
**Author:** ![filipa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/filipa/32/190_2.png) [@filipa](https://community.glideapps.com/u/filipa)\ **Post date:** [November 19, 2019, 9:30am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/13 "2019-11-19T09:30:03Z")
thanks, @Jason! do you have an idea of how many inline lists we can have per tab before it starts crashing? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 19, 2019, 1:04pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/14 "2019-11-19T13:04:43Z")
Probably depends on the age and capability of the device, the number of other applications you have running, number of items in each list, number of images, and probably several other factors. ---
**Author:** ![tomc](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tomc/32/14333_2.png) [@tomc](https://community.glideapps.com/u/tomc)\ **Post date:** [September 28, 2020, 1:04pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/15 "2020-09-28T13:04:49Z")
I’m having this problem as well now. Works fine on Android - but when you try and open the app on some iPhones (specifically iPhone 7) - the load screen comes up and then it keeps reloading before it finally just gives up and displays a message saying ‘a problem repeatedly occurred’. Any ideas on how to fix this? ---
**Author:** ![Alex\_Aldridge](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alex_aldridge/32/26862_2.png) [@Alex\_Aldridge](https://community.glideapps.com/u/Alex_Aldridge)\ **Post date:** [April 27, 2023, 8:12pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/16 "2023-04-27T20:12:03Z")
Hi there. I am also seeing this error on our app. The app loads fine within Glide and on desktop, but not on iPhone. Is this a known bug with a fix? ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [April 27, 2023, 10:08pm UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/17 "2023-04-27T22:08:08Z")
- What happens when you navigate to the URL of your app in Safari? - Do you have the latest updates and version of iOS installed on your iPhone? - Does your iPhone meet all of the minimum technical requirements below? > **[Glide • System Requirements](https://www.glideapps.com/docs/reference/faq/system-requirements)** > > The minimum system requirements to build and use Glide projects. ---
**Author:** ![Alex\_Aldridge](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alex_aldridge/32/26862_2.png) [@Alex\_Aldridge](https://community.glideapps.com/u/Alex_Aldridge)\ **Post date:** [April 28, 2023, 9:53am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/18 "2023-04-28T09:53:54Z")
Hi. The app loads correctly in Safari on laptop/PC. However it is crashing on iPhone - I don’t think this is a spec issue as it’s effecting all users. An earlier post on this topic mentions long horizontal lists - our app has a lot of these so we have tried reducing this but the issue is persisting ---
**Author:** ![AlexPallex](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexpallex/32/69105_2.png) [@AlexPallex](https://community.glideapps.com/u/AlexPallex)\ **Post date:** [January 12, 2024, 10:35am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/19 "2024-01-12T10:35:37Z")
Is there a solution for this? App working fine yesterday then all of a sudden it redirects on every browser stating: A problem repeatedly occurred on “[Glide](https://app.boltjobs.com/di/d0a5fa)”. It redirects from [app.boltjobs.com](http://app.boltjobs.com) to this address. It happened initially on mobile only, but is now on every browser and I have users in other locations with the same issue. Glide is operational and friends with apps aren’t having issues. As far as I can tell, I don’t have lots of horiztonal lists but reading the above removing them doesn’t solve the issue. The app is inaccessible and I’m stumped! ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 13, 2024, 1:38am UTC](https://community.glideapps.com/t/error-when-viewing-app/1361/20 "2024-01-13T01:38:42Z")
Is it still happening? It isn’t redirecting me. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/4/f428b2e71644e59b9aca17361e18d7305188380c.png) [Next page](https://community.glideapps.com/t/error-when-viewing-app/1361.md?page=2)