# Error w/ Send Email Workflow
**URL:** https://community.glideapps.com/t/error-w-send-email-workflow/86166
**Category:** Ask for Help
**Tags:** actions
**Created:** [January 28, 2026, 10:18am UTC](https://community.glideapps.com/t/error-w-send-email-workflow/86166 "2026-01-28T10:18:46Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Felix\_Grayson](https://community.glideapps.com/u/Felix_Grayson)
#### Post date: [January 28, 2026, 10:18am UTC](https://community.glideapps.com/t/error-w-send-email-workflow/86166/1 "2026-01-28T10:18:46Z")
I noticed Glide is not sending email to users on my app even though I am on a paid plan, I need help on resolving this issue
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 28, 2026, 10:41am UTC](https://community.glideapps.com/t/error-w-send-email-workflow/86166/2 "2026-01-28T10:41:06Z")
Since when is it happening?
Are you talking about the send mail action (not gmail or Microsoft)?
What is the domain destination, is it an enterprise or free email provider domain like Gmail?
If free: Did you check your spam?
If enterprise: ask the IT department if their spam filter is blocking the email or the [appuser.io](http://appuser.io) domain.
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 28, 2026, 1:14pm UTC](https://community.glideapps.com/t/error-w-send-email-workflow/86166/3 "2026-01-28T13:14:11Z")
There is an active incident with mail sending at the moment.
> **[Minor incident: Email deliverability problems | Glide Status](https://status.glideapps.com/incidents/346239)**
>
> \[Issue\] We're investigating an issue with emails not being delivered.
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [February 4, 2026, 1:14pm UTC](https://community.glideapps.com/t/error-w-send-email-workflow/86166/4 "2026-02-04T13:14:55Z")
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