# Error sending emails

**URL:** https://community.glideapps.com/t/error-sending-emails/72225
**Category:** Ask for Help
**Created:** [April 1, 2024, 8:31pm UTC](https://community.glideapps.com/t/error-sending-emails/72225 "2024-04-01T20:31:58Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![McJose](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mcjose/32/73068_2.png) [@McJose](https://community.glideapps.com/u/McJose)
#### Post date: [April 1, 2024, 8:31pm UTC](https://community.glideapps.com/t/error-sending-emails/72225/1 "2024-04-01T20:31:58Z")

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Hello there!

I’m having some problems sending emails:  
[YT VIDEO SHOWING THE ERROR](https://youtu.be/1uuOdKhouuw)

Does anyone know what can be due?  
Thank you very much for your help 😊

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [April 2, 2024, 1:52am UTC](https://community.glideapps.com/t/error-sending-emails/72225/2 "2024-04-02T01:52:32Z")

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What plan are you on for this app?

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### Author: ![McJose](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mcjose/32/73068_2.png) [@McJose](https://community.glideapps.com/u/McJose)
#### Post date: [April 2, 2024, 7:43am UTC](https://community.glideapps.com/t/error-sending-emails/72225/3 "2024-04-02T07:43:57Z")

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Enterprise! 😊

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [April 2, 2024, 11:38pm UTC](https://community.glideapps.com/t/error-sending-emails/72225/4 "2024-04-02T23:38:12Z")

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So the email does not get sent at all after the error? There was a problem with that like months ago, but I think it was fixed.

Please submit a ticket if it persists.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: