# Error Screen on Payment screen

**URL:** https://community.glideapps.com/t/error-screen-on-payment-screen/57408
**Category:** Ask for Help
**Created:** [February 2, 2023, 10:34am UTC](https://community.glideapps.com/t/error-screen-on-payment-screen/57408 "2023-02-02T10:34:46Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Luvkesh\_Agarwal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luvkesh_agarwal/32/36097_2.png) [@Luvkesh\_Agarwal](https://community.glideapps.com/u/Luvkesh_Agarwal)
#### Post date: [February 2, 2023, 10:34am UTC](https://community.glideapps.com/t/error-screen-on-payment-screen/57408/1 "2023-02-02T10:34:46Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/6/26cdd96bec7b89df5f90f470346856bba65b3c05.png)  
Getting this error! Please help!

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [February 2, 2023, 12:19pm UTC](https://community.glideapps.com/t/error-screen-on-payment-screen/57408/4 "2023-02-02T12:19:44Z")

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@glide please explain how to contact Glide Support for assistance with billing related issues.

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### Author: ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)
#### Post date: [February 2, 2023, 12:19pm UTC](https://community.glideapps.com/t/error-screen-on-payment-screen/57408/5 "2023-02-02T12:19:48Z")

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_This is an experimental reply from a bot. Please like it if it’s correct._

If you have any billing related issues, please contact the Glide team directly at [support@glideapps.com](mailto:support@glideapps.com). You can also open a Support case here. [Glide • Billing](https://www.glideapps.com/docs/reference/account/billing)