# Error publishing a Glide page app

**URL:** <https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347>\
**Category:** Ask for Help\
**Created:** [August 9, 2022, 11:09pm UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347 "2022-08-09T23:09:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![parisiam](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/parisiam/32/83734_2.png) [@parisiam](https://community.glideapps.com/u/parisiam)\
**Post date:** [August 9, 2022, 11:09pm UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/1 "2022-08-09T23:09:48Z")

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I have an app that was published and working well.  
Suddenly a message kept appearing:  
**There was an error publishing your app**

I tried to unpublish it and republish it.  
But now it’s unpublished, and it won’t publish anymore.  
What can I do ?

 ![CleanShot20220810-001029@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/1/111d6490a60ae8c096da62529c704d843b0dc747.jpeg)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 10, 2022, 1:27am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/2 "2022-08-10T01:27:22Z")

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Weird, do you have issues reloading your database? What type of database are you using (Glide Tables, Google Sheets, Airtable etc)?

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**Author:** ![parisiam](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/parisiam/32/83734_2.png) [@parisiam](https://community.glideapps.com/u/parisiam)\
**Post date:** [August 10, 2022, 7:20am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/3 "2022-08-10T07:20:08Z")

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Thank you very much for your quick answer.

No, I don’t have any problem reloading the database (not that I remember and I just tried again).

The database I use is **Airtable**.

As a solution, I tried to duplicate the Glide page app and I had the same problem.

However I had an inconsistent internet connection (network traffic was stopping for a minute or 2 randomly) in the last days which might have caused problem, I imagine.

I’m now on a free plan, but this app is almost ready for production and I plan to go for a paid plan (the app is suppose to register users).

How does it work when having such issue on a paid plan ?  
Is it taken care of immediately, or does the app remain unpublished for days or hours before a solution is found ?

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**Author:** ![parisiam](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/parisiam/32/83734_2.png) [@parisiam](https://community.glideapps.com/u/parisiam)\
**Post date:** [August 10, 2022, 7:38am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/4 "2022-08-10T07:38:17Z")

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I’d like to add that I had an inconsistent internet connection during the last days while I was working on the app.  
The traffic was halting for a minute or 2 before resuming, several times a day.

Could that be the cause of the problem problem ?  
If yes then how to fix the app ?

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**Author:** ![parisiam](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/parisiam/32/83734_2.png) [@parisiam](https://community.glideapps.com/u/parisiam)\
**Post date:** [August 10, 2022, 9:30am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/5 "2022-08-10T09:30:47Z")

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I guess I may have a solution which is to rebuilt the app from scratch.  
But it took me several days, so I would prefer not to.

In a way I’m lucky that the app is not in production yet.

That’s why, as a new user, I’m wondering how things work with Glide in such cases (impossible to publish an app, or app malfunctioning) ?

- as starter user ?
- as a pro user ?

Anyone had such experience ?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 11, 2022, 12:03am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/6 "2022-08-11T00:03:45Z")

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> [@parisiam](#):
>
> How does it work when having such issue on a paid plan ?  
> Is it taken care of immediately, or does the app remain unpublished for days or hours before a solution is found ?

I can not say for sure if there’s any difference regarding free or paid, when it comes to publishing. Usually what I see is a problem with connecting to your database, in this case Airtable.

You might want to submit a support ticket so the support team can look further into this. Make sure you log your app/page’s support link alongside the ticket as well.

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

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**Author:** ![beautykai](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/beautykai/32/46051_2.png) [@beautykai](https://community.glideapps.com/u/beautykai)\
**Post date:** [August 11, 2022, 2:38am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/7 "2022-08-11T02:38:00Z")

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I have the same question, I use the database is airtable.  
Now, how can I do?

I need more careful consideration to upgrade

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**Author:** ![parisiam](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/parisiam/32/83734_2.png) [@parisiam](https://community.glideapps.com/u/parisiam)\
**Post date:** [August 11, 2022, 4:31am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/8 "2022-08-11T04:31:26Z")

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Thank you @ThinhDinh. I’ve submitted the issue to the support (I didn’t know it was possible). The support team reacted quickly and they’re investigating.

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**Author:** ![beautykai](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/beautykai/32/46051_2.png) [@beautykai](https://community.glideapps.com/u/beautykai)\
**Post date:** [August 11, 2022, 7:20am UTC](https://community.glideapps.com/t/error-publishing-a-glide-page-app/46347/9 "2022-08-11T07:20:48Z")

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@ThinhDinh  
how to revise the problem with conneting to my airtable?
