# Error generating PDF via DocsAutomator integration **URL:** \ **Category:** Report a Bug\ **Created:** [December 4, 2024, 1:37pm UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348 "2024-12-04T13:37:47Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Danny\_Nielsen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/danny_nielsen/32/61765_2.png) [@Danny\_Nielsen](https://community.glideapps.com/u/Danny_Nielsen)\ **Post date:** [December 4, 2024, 1:37pm UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/1 "2024-12-04T13:37:47Z")
Just had an error with DocsAutomator. PDF generated via DocsAutomator App integration. **Description** History on DocsAutomator return “Succes” ![DocsAutomator Screen](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/8/d851d271c48f87e750ead4efcc824a4f87854a1a.png) History in Glide retur “Error” ![Glide Screen](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/6/264174002e8062dafd222b60f1f93516b04911da.png) **How to replicate** I retried running same workflow with same data (no changes) and got succes in both Glide and DocsAutomator. Dono how to replicate. Maby its possible to see where problem was with Run ID? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 5, 2024, 12:06am UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/2 "2024-12-05T00:06:53Z")
@Rupert Can you help with this please? Thank you. ---
**Author:** ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)\ **Post date:** [December 5, 2024, 7:14pm UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/3 "2024-12-05T19:14:08Z")
Thanks for flagging @ThinhDinh Hi @Danny_Nielsen, indeed a weird error. I feel this is something for Glide to look into. As you’ve seen already, the document was generated successfully by DocsAutomator. Please let me know what you find out 🙂 ---
**Author:** ![Danny\_Nielsen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/danny_nielsen/32/61765_2.png) [@Danny\_Nielsen](https://community.glideapps.com/u/Danny_Nielsen)\ **Post date:** [December 6, 2024, 7:08am UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/4 "2024-12-06T07:08:57Z")
Hey Rupert Yeah, im guessing is an API problem (on Glides end / receiving) | ​Med venlig hilsen/ best regards​​​​ | | Danny Nielsen | Bygningssagkyndig / Energikonsulent / Intern IT‑udvikling | T. | | +45 | | 60 55 54 44 | ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/3/d3ef71701defcc39bccb350fd709c23b68989735.png) ---
**Author:** ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)\ **Post date:** [December 6, 2024, 8:10pm UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/5 "2024-12-06T20:10:03Z")
Someone else reported the same behaviour today. Apparently this happens when a user navigates away before the document is created. Would that be possible in your case? ---
**Author:** ![Danny\_Nielsen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/danny_nielsen/32/61765_2.png) [@Danny\_Nielsen](https://community.glideapps.com/u/Danny_Nielsen)\ **Post date:** [December 7, 2024, 7:48am UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/6 "2024-12-07T07:48:43Z")
Thanks for following up. Maby, but dont know, not sure how the user behaved. fre. 6. dec. 2024 21.20 skrev Rupert Hoffschmidt-McDonnell via Glide Community \<[notifications@glideapps.discoursemail.com](mailto:notifications@glideapps.discoursemail.com)\>: > > ![](https://sea2.discourse-cdn.com/flex020/user_avatar/community.glideapps.com/rupert/45/44178_2.png "Rupert") | [Rupert](https://community.glideapps.com/u/rupert) > > December 6 | > > > > - | - | > > Someone else reported the same behaviour today. Apparently this happens when a user navigates away before the document is created. Would that be possible in your case? > > * * * > > [Visit Topic](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/5) or reply to this email to respond. > > To unsubscribe from these emails, [click here](https://community.glideapps.com/email/unsubscribe/14a4a2a69e8be37f8752d6f76516934c5ff6f7bcee24de23a773fc1cebda82b9). | ​Med venlig hilsen/ best regards​​​​ | | Danny Nielsen | Bygningssagkyndig / Energikonsulent / Intern IT‑udvikling | T. | | +45 | | 60 55 54 44 | ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/3/d3ef71701defcc39bccb350fd709c23b68989735.png) ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [June 5, 2025, 7:49am UTC](https://community.glideapps.com/t/error-generating-pdf-via-docsautomator-integration/78348/7 "2025-06-05T07:49:35Z")
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.