# Error copying an urgent template

**URL:** <https://community.glideapps.com/t/error-copying-an-urgent-template/77360>\
**Category:** Ask for Help\
**Tags:** glide-escalated\
**Created:** [October 27, 2024, 12:10am UTC](https://community.glideapps.com/t/error-copying-an-urgent-template/77360 "2024-10-27T00:10:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Graralatino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/graralatino/32/81205_2.png) [@Graralatino](https://community.glideapps.com/u/Graralatino)\
**Post date:** [October 27, 2024, 12:10am UTC](https://community.glideapps.com/t/error-copying-an-urgent-template/77360/1 "2024-10-27T00:10:36Z")

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Hello, I need help. In this week’s updates there is an error when copying a template.

The buttons lose their functions and the data in the rows cannot be deleted, I have tried with 2 accounts and it is the same error.

I already have experience creating my templates and copying them but the update seems to have a bug.

There are other users who are experiencing the same thing.

Could you help me solve it?

 ![1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/c/1c969d72abb4750f2eb5bcc2c03930611f1d3c60.jpeg)

 ![INSTAGRAM POST CURSO DE ASTROLOGÍA AZUL](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/c/0cfdbb183fe8b31dff1c409d447ec38ed7dbb8d1.jpeg)

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<div class="post-metadata">

**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\
**Post date:** [October 27, 2024, 10:58pm UTC](https://community.glideapps.com/t/error-copying-an-urgent-template/77360/2 "2024-10-27T22:58:15Z")

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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)