# Error 403 Access blocked

**URL:** <https://community.glideapps.com/t/error-403-access-blocked/57116>\
**Category:** Ask for Help\
**Created:** [January 25, 2023, 9:23pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116 "2023-01-25T21:23:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Come\_Try\_Larp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/come_try_larp/32/53279_2.png) [@Come\_Try\_Larp](https://community.glideapps.com/u/Come_Try_Larp)\
**Post date:** [January 25, 2023, 9:23pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116/1 "2023-01-25T21:23:07Z")

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A user tried to use my app and received error 403: disallowed\_useragent. This is the only instance of this problem that I am aware of. I have google sign in enabled and this is a google email. Anyone have any insight?

 ![IMG_ADF786B84196-1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/8/a81b8e376dcbef936ab1f540289149837b0e9952.jpeg)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 25, 2023, 9:48pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116/2 "2023-01-25T21:48:52Z")

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What browser are they using? Are they trying to access the app through something like an embedded facebook browser or some other social media app with its own embedded browser?

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**Author:** ![Come\_Try\_Larp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/come_try_larp/32/53279_2.png) [@Come\_Try\_Larp](https://community.glideapps.com/u/Come_Try_Larp)\
**Post date:** [January 26, 2023, 3:29pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116/3 "2023-01-26T15:29:05Z")

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Thats a good possibility. They followed the link through facebook. I’ll let them know to follow it through with a copy paste and it should work. Can you give me a little info as to why it may not work through a social media media browser?

And thanks for your feedback. I do appreciate it.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 26, 2023, 3:30pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116/4 "2023-01-26T15:30:47Z")

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You can read the explanation from Google in your screenshot–Google does not trust the browser your user is using. As @Jeff_Hager points out, it’s some embedded in-app browser that does not meet Google’s security standards, so they will not allow it to use Google sign-in.

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<div class="post-metadata">

**Author:** ![Come\_Try\_Larp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/come_try_larp/32/53279_2.png) [@Come\_Try\_Larp](https://community.glideapps.com/u/Come_Try_Larp)\
**Post date:** [January 26, 2023, 4:45pm UTC](https://community.glideapps.com/t/error-403-access-blocked/57116/5 "2023-01-26T16:45:01Z")

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OK. That makes sense. It’s not the app but the browser that is causing the kickback.