# Embedded Vimeo videos give error message
**URL:** https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865
**Category:** Ask for Help
**Created:** [March 20, 2022, 12:52pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865 "2022-03-20T12:52:08Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 20, 2022, 12:52pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/1 "2022-03-20T12:52:08Z")
Hi, since a few days some of my users are experiencing problems watching embedded vimeo videos (used the video component). They get a error message as attached.
I got in touch with Vimeo and they told me it could be smth with the iframe? No solution, as the videos still wont play. Is anyone experiencing this problem as well?
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 21, 2022, 12:00am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/2 "2022-03-21T00:00:32Z")
Is this an issue with all Vimeo videos or just certain ones? Can you give us a link so we can test?
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 8:24am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/3 "2022-03-21T08:24:09Z")
Hi! Thank you so much for reaching out. Its with all vimeo videos. Example links:
https://player.vimeo.com/video/583733869?h=2ae95695e6&app_id=122963
https://player.vimeo.com/video/583740663?h=806de58893&app_id=122963
Hope you have an idea on how to solve it š
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 21, 2022, 8:29am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/4 "2022-03-21T08:29:43Z")
Are you using a Video component, or Web View?
I just tested one of your videos in an app. It works fine in a Video component, but not in Web View. Probably because Vimeo doesnāt allow iFrame embedding.
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 8:31am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/5 "2022-03-21T08:31:10Z")
Im using the Video component š
The weird thing is, it has been working for almost a year. And suddenly I have this problemā¦
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 21, 2022, 8:34am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/6 "2022-03-21T08:34:17Z")
Thatās odd.
I just tested further by publishing my app and testing with a mobile device.
Same result, Video component works fine, but Web View does not.
Do your videos work in the app builder?
What if you try deleting the component and add it again?
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 8:39am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/7 "2022-03-21T08:39:39Z")
Hi Darren, thanks for helping me trying to find a solution! Videos work fine in de app builder AND also on my own phone. That is the strange thing.
Also, my users are experiencing this problem on and off. So the videos donāt work for a few hours, then one works, and then all the videos give an error message again.
Allright, I will give your suggestion a try now.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 21, 2022, 8:45am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/8 "2022-03-21T08:45:37Z")
> [@Roos\_Mulder](#):
>
> Also, my users are experiencing this problem on and off. So the videos donāt work for a few hours, then one works, and then all the videos give an error message again.
hmm, that sounds like some sort of intermittent network related issue.
Here is something to try: the next time one of your users reports the video not working, ask them to open the same link in a browser on the same device. If it also doesnāt work from the browser, then that would rule out the possibility that the problem lies with Glide.
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 8:54am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/9 "2022-03-21T08:54:20Z")
Hi Darren, allright. You mean then the issue would lie with Vimeo?
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 21, 2022, 9:01am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/10 "2022-03-21T09:01:07Z")
Perhaps, yes.
Although Iām not really sure.
The original screen shot that you posted shows an error message that clearly comes from Vimeo.
This indicates that Vimeo is reachable from the client device, so maybe my previous suggestion that itās a network issue is off base.
Testing in a browser is still a good idea. The result of that test should inform your next steps.
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 9:11am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/11 "2022-03-21T09:11:59Z")
Thank you! I informed a few users, hopefully soms test results soon.
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 10:51am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/12 "2022-03-21T10:51:22Z")
Hi Darren, a few of my users tested your suggestion. Conslusion: the videos couldnāt be played in de app, but could be played in the browser (the same videolink, on the same device).
What could be the next step?
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 21, 2022, 11:08am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/13 "2022-03-21T11:08:46Z")
I think at this point (unless anyone else has any ideas), I would probably contact [Glide Support](https://glide-help.zendesk.com/hc/en-us).
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 1:13pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/14 "2022-03-21T13:13:59Z")
Maybe you have any more thoughts on how to solve this? š
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 1:17pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/15 "2022-03-21T13:17:47Z")
Thank you. Unfortunately I am already waiting for three months on another bug to get solved so Glide Support is not an option now haha š But letās hope someone else knows the answer!
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 21, 2022, 2:18pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/16 "2022-03-21T14:18:15Z")
What exact link are you trying to use in the app? Does that contain something like āembed=trueā etc? Can you copy paste the link here?
Also, what type of devices do your user use?
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### Author:  [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)
#### Post date: [March 21, 2022, 2:41pm UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/17 "2022-03-21T14:41:38Z")
Hi! The exact link is for example this: [Live Q&A 1 maart 2022](https://vimeo.com/688771060/bc8850e81a)
Devices differ from:
iPhone 8
iPhone 13
Samsung Galaxy
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 22, 2022, 12:30am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/18 "2022-03-22T00:30:26Z")
Sorry but that loads perfectly normal for me on my iPhone SE. How does it look like on those devices? Do you have screenshots?
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 22, 2022, 1:50am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/19 "2022-03-22T01:50:02Z")
See the screenshot in his very first post in the thread.
Alsoā¦
> [@Roos\_Mulder](#):
>
> Hi Darren, thanks for helping me trying to find a solution! Videos work fine in de app builder AND also on my own phone. That is the strange thing.
>
> Also, my users are experiencing this problem on and off. So the videos donāt work for a few hours, then one works, and then all the videos give an error message again.
Itās odd. I ran out of ideas š¤
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 22, 2022, 3:23am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865/20 "2022-03-22T03:23:12Z")
Well then I would ask the Vimeo team to look deeper into the issue.
[Next page](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865.md?page=2)