# Email PINs not getting to user

**URL:** <https://community.glideapps.com/t/email-pins-not-getting-to-user/52016>\
**Category:** Ask for Help\
**Created:** [October 18, 2022, 11:04pm UTC](https://community.glideapps.com/t/email-pins-not-getting-to-user/52016 "2022-10-18T23:04:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Doug\_Stracey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doug_stracey/32/15607_2.png) [@Doug\_Stracey](https://community.glideapps.com/u/Doug_Stracey)\
**Post date:** [October 18, 2022, 11:04pm UTC](https://community.glideapps.com/t/email-pins-not-getting-to-user/52016/1 "2022-10-18T23:04:32Z")

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Hi,  
I am finding more and more emails with PINS are being blocked before the reach the hotmail or google user account. The PIN email just doesn’t get to the user and it is not in spam.

Any suggestions on the problem ?  
thanks  
Doug