# Email Address Doesn't Have Access to App

**URL:** https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500
**Category:** Ask for Help
**Created:** [March 19, 2021, 5:56pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500 "2021-03-19T17:56:59Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)
#### Post date: [March 19, 2021, 5:56pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/1 "2021-03-19T17:56:59Z")

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Anyone else getting this error?

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### Author: ![Darren\_Alderman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_alderman/32/66660_2.png) [@Darren\_Alderman](https://community.glideapps.com/u/Darren_Alderman)
#### Post date: [March 19, 2021, 6:50pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/2 "2021-03-19T18:50:13Z")

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What are your privacy settings? Are you intentionally trying to limit access to certain emails?  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/d/ddf3b78544bd38705019920c85e28be444d2021a.png)

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### Author: ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)
#### Post date: [March 19, 2021, 6:53pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/3 "2021-03-19T18:53:13Z")

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I don’t have any limits on who can sign in. It was working before, but this message just popped up when somone tried to login.

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### Author: ![Darren\_Alderman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_alderman/32/66660_2.png) [@Darren\_Alderman](https://community.glideapps.com/u/Darren_Alderman)
#### Post date: [March 19, 2021, 7:14pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/4 "2021-03-19T19:14:01Z")

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> [@Darren\_Alderman](#):
>
> What are your privacy settings?

What are your privacy settings?

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### Author: ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)
#### Post date: [March 19, 2021, 7:19pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/5 "2021-03-19T19:19:30Z")

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Public with email

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 19, 2021, 7:26pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/6 "2021-03-19T19:26:54Z")

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Do you have good internet access on that device? I’ve seen that message on public apps when the app can’t successfully connect to glide. Whether its a glide issue or an issue with the user’s internet connection.

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### Author: ![Jen\_NYCP](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jen\_NYCP](https://community.glideapps.com/u/Jen_NYCP)
#### Post date: [March 19, 2021, 7:45pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/7 "2021-03-19T19:45:00Z")

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Thanks…let me ask!

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### Author: ![Peter\_Berumen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peter_berumen/32/60586_2.png) [@Peter\_Berumen](https://community.glideapps.com/u/Peter_Berumen)
#### Post date: [June 19, 2023, 6:47pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/8 "2023-06-19T18:47:14Z")

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How about Private with emails from a user table, I still get the error, “The email address doesn’t have access to this app. Please try another.”

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/0/606d8421551b958af2f43abaee717ef7c19a9b8c.png)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/6/26783f98ebbc09cdf438b0b7e7c3704180f3cd9b.png)

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [June 19, 2023, 6:49pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/9 "2023-06-19T18:49:52Z")

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Does your Users table contain the email you are trying to use to sign in?

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### Author: ![Peter\_Berumen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peter_berumen/32/60586_2.png) [@Peter\_Berumen](https://community.glideapps.com/u/Peter_Berumen)
#### Post date: [June 19, 2023, 7:14pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/10 "2023-06-19T19:14:48Z")

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Yes it does

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/3/43b36fe5222955ecb2a2b734aa20f3d2a527950a.png)

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [June 19, 2023, 7:20pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/11 "2023-06-19T19:20:11Z")

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I don’t know if you are intentionally cutting it off, but your screenshot doesn’t show any data in your Users table. Based on your privacy settings, the user’s email address needs to exist in a row in the table before they are allowed to sign in.

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### Author: ![Peter\_Berumen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peter_berumen/32/60586_2.png) [@Peter\_Berumen](https://community.glideapps.com/u/Peter_Berumen)
#### Post date: [June 19, 2023, 7:34pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/12 "2023-06-19T19:34:27Z")

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Is it the same issue for this?  
So for this particular email, I can get in but I cannot view any data.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/d/7dee0cf2f735bd9851ae6567f18e4f1720cc63fe.png)

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [June 19, 2023, 7:45pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/13 "2023-06-19T19:45:19Z")

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So this is a separate issue? I would need more information. If you are talking about the hint component, I would need to know more about how it’s configured to display. It’s also possible that you are maybe using Row Owners in a way that would prevent data from being accessible if the signed in user is not the row owner. Or maybe you have additional filters or visibility conditions. Hard to tell based on what you are showing.

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### Author: ![Peter\_Berumen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/peter_berumen/32/60586_2.png) [@Peter\_Berumen](https://community.glideapps.com/u/Peter_Berumen)
#### Post date: [June 19, 2023, 8:00pm UTC](https://community.glideapps.com/t/email-address-doesnt-have-access-to-app/24500/14 "2023-06-19T20:00:32Z")

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I wasn’t too sure if it was something separate entirely, but it does seem like something is wrong with how my User table is set up.  
Issues from the inability to log in to being unable to view data. Trying to figure it out piece by piece.
