# Email Address Doesn’t Have Access to App (Maker plan)

**URL:** <https://community.glideapps.com/t/email-address-doesn-t-have-access-to-app-maker-plan/70189>\
**Category:** Ask for Help\
**Created:** [January 29, 2024, 9:59am UTC](https://community.glideapps.com/t/email-address-doesn-t-have-access-to-app-maker-plan/70189 "2024-01-29T09:59:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 30, 2024, 12:29am UTC](https://community.glideapps.com/t/email-address-doesn-t-have-access-to-app-maker-plan/70189/2 "2024-01-30T00:29:47Z")

</div>

If you can reproduce it, please submit a ticket. Thank you!

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

---

_[View the full topic](https://community.glideapps.com/t/email-address-doesn-t-have-access-to-app-maker-plan/70189)._