# Email access denied
**URL:** https://community.glideapps.com/t/email-access-denied/71896
**Category:** Ask for Help
**Created:** [March 21, 2024, 2:20pm UTC](https://community.glideapps.com/t/email-access-denied/71896 "2024-03-21T14:20:44Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Luca3064](https://community.glideapps.com/u/Luca3064)
#### Post date: [March 21, 2024, 2:20pm UTC](https://community.glideapps.com/t/email-access-denied/71896/1 "2024-03-21T14:20:44Z")
Hi, I’m having what seems like quite a strange issue. So, I have made an order managing app where customers can place orders and so on. I recently switched from a free plan to a maker plan because I really wanted the integrations. But now it seems that the users with a business email can’t log in anymore, though they could before without any issues at all. Everything in the privacy setting is set up correctly, and I’m left quite confused as to what happened. I can see in the documentation that the maker plan doesn’t allow business emails, but neither does the free plan supposedly. So why am I facing this problem now?
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 21, 2024, 2:24pm UTC](https://community.glideapps.com/t/email-access-denied/71896/2 "2024-03-21T14:24:24Z")
The Maker plan only allows for personal emails.
If it worked for you before you upgraded, that probably means you were on an older legacy plan that has a different set of limitations.
> **[Personal Users | Glide Docs](https://www.glideapps.com/docs/essentials/users/personal-users)**
>
> Personal and educational domains that qualify as personal app users.
> [@Login bug](https://community.glideapps.com/t/login-bug/71793/5):
>
> Before switching plans, you really need to understand what the plans offer and how they compare to existing plans you may have, before making the switch. Legacy plans and New plans each have their strengths and weaknesses, so you need to understand if a plan fits your usage before committing. There are important differences. Usually I recommend to create a new team folder under a different plan and either transfer your app or copy a duplicate of it. That way you always have your old plan to …
> **[Legacy Pricing | Glide](https://www.glideapps.com/pricing/legacy)**
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### Author:  [@Luca3064](https://community.glideapps.com/u/Luca3064)
#### Post date: [March 21, 2024, 2:37pm UTC](https://community.glideapps.com/t/email-access-denied/71896/3 "2024-03-21T14:37:03Z")
I see i definitley missed the legacy plan thing well i guess thats my own fault then thank you for your quick answer and helpful response
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [March 28, 2024, 2:37pm UTC](https://community.glideapps.com/t/email-access-denied/71896/4 "2024-03-28T14:37:05Z")
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