# Downgrade / upgrade

**URL:** <https://community.glideapps.com/t/downgrade-upgrade/37578>\
**Category:** Ask for Help\
**Created:** [January 23, 2022, 1:18pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578 "2022-01-23T13:18:42Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Tuttografica](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tuttografica/32/16484_2.png) [@Tuttografica](https://community.glideapps.com/u/Tuttografica)\
**Post date:** [January 23, 2022, 1:18pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/1 "2022-01-23T13:18:42Z")

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Hello, does anyone know how to do it? Sorry for my clumsiness.  
Before it was very simple to downgrade a PRO app and assign the plan to another  
now I can’t.  
I have the app where I want to upgrade, and it doesn’t give me the option, it just sends me to the payment page.

I get the credit, but it doesn’t give me the option when I want to upgrade to use it. but it asks me again to pay

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/5/159f0ba6207d7d052d6adc01332052d7b6a3e80e.png)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/f/8f471cf8246e7b828368765f55c7e5f2c4929e0b.jpeg)

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 23, 2022, 1:31pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/2 "2022-01-23T13:31:30Z")

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Hola @Tuttografica

Si vas a Settings \> Billing \> Cancel plan, te manda para la página de pago también?

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**Author:** ![Tuttografica](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tuttografica/32/16484_2.png) [@Tuttografica](https://community.glideapps.com/u/Tuttografica)\
**Post date:** [January 23, 2022, 2:20pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/3 "2022-01-23T14:20:22Z")

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Hello, after several attempts, I was able to cancel the plan where I had the application 1  
Now the goal is for application 2 to have that previous plan.  
And that’s where I find the problem. because it does not give me the option to assign the plan to another application

[![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/9/d9fd7e45761af9a42d05047e73d748d4ab5365bf.jpeg "upgrade glide") ](https://www.youtube.com/watch?v=ijktqy4EFDE)

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 23, 2022, 3:05pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/4 "2022-01-23T15:05:39Z")

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@Tuttografica

El sistema aplica automáticamente cualquier crédito que tengas. Ahora si tú app tenía un Legacy, no podrás obtener el mismo plan ya que ese plan fue descontinuado en septiembre 2020.

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**Author:** ![Tuttografica](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tuttografica/32/16484_2.png) [@Tuttografica](https://community.glideapps.com/u/Tuttografica)\
**Post date:** [January 23, 2022, 3:25pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/5 "2022-01-23T15:25:54Z")

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Thanks for your answer Santiago. The plan is not legacy  
To make it clear to me and I do not want to create a charge on the customer’s card.  
If I complete the purchase, would I only take the available balance?

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [January 23, 2022, 3:39pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/6 "2022-01-23T15:39:51Z")

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@Tuttografica it will take the available balance plus the difference if there’s any.

If the available credit is bigger or enough than what you need to pay, then it will not be any charge on the credit card. At least till the plan renews.

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**Author:** ![Tuttografica](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tuttografica/32/16484_2.png) [@Tuttografica](https://community.glideapps.com/u/Tuttografica)\
**Post date:** [January 23, 2022, 6:39pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/7 "2022-01-23T18:39:22Z")

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Thanks!  
it worked.  
Previously, the process was simpler. Greetings

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [January 24, 2022, 6:40pm UTC](https://community.glideapps.com/t/downgrade-upgrade/37578/8 "2022-01-24T18:40:10Z")

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