# Docusign

**URL:** https://community.glideapps.com/t/docusign/61610
**Category:** Ask for Help
**Created:** [May 10, 2023, 8:48pm UTC](https://community.glideapps.com/t/docusign/61610 "2023-05-10T20:48:49Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![ibrahim17](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ibrahim17/32/69140_2.png) [@ibrahim17](https://community.glideapps.com/u/ibrahim17)
#### Post date: [May 10, 2023, 8:48pm UTC](https://community.glideapps.com/t/docusign/61610/1 "2023-05-10T20:48:49Z")

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Hi everyone!  
Can anybody tell me how can I integrate DocuSign?  
Is there any tutorial available?

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### Author: ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)
#### Post date: [May 10, 2023, 9:44pm UTC](https://community.glideapps.com/t/docusign/61610/2 "2023-05-10T21:44:41Z")

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You’ll find an explanation in Glide’s documentation:

> **[Glide • DocuSign](https://www.glideapps.com/docs/reference/integrations/docusign)**
>
> Send a document to sign with DocuSign.

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### Author: ![ibrahim17](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ibrahim17/32/69140_2.png) [@ibrahim17](https://community.glideapps.com/u/ibrahim17)
#### Post date: [May 12, 2023, 1:32pm UTC](https://community.glideapps.com/t/docusign/61610/3 "2023-05-12T13:32:35Z")

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Email document to sign: {“errorCode”:“RECIPIENTS\_NOT\_PROVIDED”,“message”:“No recipients were found in the request.”  
This error is popping up. However I did provide everything

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [May 12, 2023, 11:39pm UTC](https://community.glideapps.com/t/docusign/61610/4 "2023-05-12T23:39:15Z")

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Can you show us how you are setting up the Docusign step?

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### Author: ![ibrahim17](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ibrahim17/32/69140_2.png) [@ibrahim17](https://community.glideapps.com/u/ibrahim17)
#### Post date: [May 12, 2023, 11:56pm UTC](https://community.glideapps.com/t/docusign/61610/5 "2023-05-12T23:56:50Z")

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![Screenshot 2023-05-13 at 04.52.28](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/4/e4f0b244aecce21ee0057dbd67659dc673fd2e7c.png)  
This Image shows action row which generates the Docusign  
 ![Screenshot 2023-05-13 at 04.54.20](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/d/fdc7363b9252e2dbecc881f8de607a1d7322d80c.jpeg)  
This is how I done it. CC emails, name, and role are manually entered because they will always remain the same.  
 ![Screenshot 2023-05-13 at 04.54.31](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/8/481e8937c6a18a6e432d05856124599ca5cb45fe.jpeg)  
This image shows this error when I test the Docusign

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [May 12, 2023, 11:58pm UTC](https://community.glideapps.com/t/docusign/61610/6 "2023-05-12T23:58:28Z")

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That looks like the correct setup for me. Unless your “Email” column is empty, I can’t think of another cause. Do you have access to Pro/Business/Enterprise to be able to submit a ticket?

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### Author: ![ibrahim17](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ibrahim17/32/69140_2.png) [@ibrahim17](https://community.glideapps.com/u/ibrahim17)
#### Post date: [May 13, 2023, 12:08am UTC](https://community.glideapps.com/t/docusign/61610/7 "2023-05-13T00:08:32Z")

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Email column isn’t Empty.  
Its Business plan  
Any advice what should I do?Reply

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [May 13, 2023, 12:20am UTC](https://community.glideapps.com/t/docusign/61610/8 "2023-05-13T00:20:36Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

Please submit a ticket.

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<div class="post-metadata">

### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [May 14, 2023, 12:21am UTC](https://community.glideapps.com/t/docusign/61610/9 "2023-05-14T00:21:36Z")

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