# Document to Text AI Component Failing **URL:** \ **Category:** Report a Bug\ **Created:** [August 26, 2025, 6:20am UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021 "2025-08-26T06:20:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![nurulatika](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nurulatika/32/83970_2.png) [@nurulatika](https://community.glideapps.com/u/nurulatika)\ **Post date:** [August 26, 2025, 6:20am UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/1 "2025-08-26T06:20:04Z")
**Team ID:** [https://go.glideapps.com/o/YXAnXgu2D0SMPGKPT4ia](https://go.glideapps.com/o/YXAnXgu2D0SMPGKPT4ia) **App ID:** [https://go.glideapps.com/app/S8ca4AjEJtl8X3XYIMVH/layout](https://go.glideapps.com/app/S8ca4AjEJtl8X3XYIMVH/layout) **Description:** The _Document to Text_ AI component in Glide has been failing with a `PermissionDenied` error. ![20250826-141734](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/9/6961ab0c9d2e590b3400126f2ea3211208d981ac.jpeg) ![20250826-141722](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/6/b62151bae38771ec47238dcf6366727210dc528b.jpeg) ![20250826-141728](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/f/6f31beff886e9a220836a19b86d003a6b8287457.jpeg) **What I’ve tried:** - Confirmed the source PDF files are publicly accessible. - Verified the App Script portion of the workflow runs fine. - Tested re-uploading files — still the same error. - The issue occurs consistently for multiple resumes/documents. **Error Message (from logs):** `[Document to Text] Invalid response | PermissionDenied` **Impact:** Documents in our workflow are pending because the AI cannot process. **Request:** Please confirm if this is a known issue with the _Document to Text_ AI component, and advise if there’s a workaround or fix. ---
**Author:** ![Tim\_A](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tim\_A](https://community.glideapps.com/u/Tim_A)\ **Post date:** [August 26, 2025, 11:06am UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/2 "2025-08-26T11:06:53Z")
Same topic with me. From one to the other day (yesterday to today) this error ocurred. Unfortunately no solution from my side too, but maybe a hint that this could be a bug… Thanks for sharing and hope for a solution. ---
**Author:** ![Gui\_Rodrigues\_Goncal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gui_rodrigues_goncal/32/41584_2.png) [@Gui\_Rodrigues\_Goncal](https://community.glideapps.com/u/Gui_Rodrigues_Goncal)\ **Post date:** [August 26, 2025, 1:20pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/3 "2025-08-26T13:20:07Z")
The same, here. But I~m not using workflow. The issue occurs in the data table. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/0/f0ef032d09ed00580b23de8f6ee6501889cc15e4.png) ---
**Author:** ![Myles\_Chaput](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/myles_chaput/32/62176_2.png) [@Myles\_Chaput](https://community.glideapps.com/u/Myles_Chaput)\ **Post date:** [August 26, 2025, 2:25pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/4 "2025-08-26T14:25:07Z")
ME as well, in the data table there is an issue. please advise ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [August 26, 2025, 2:41pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/5 "2025-08-26T14:41:58Z")
Glide Support is aware of this issue, and is investigating. ---
**Author:** ![John\_Novice](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/john_novice/32/85789_2.png) [@John\_Novice](https://community.glideapps.com/u/John_Novice)\ **Post date:** [August 26, 2025, 3:54pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/6 "2025-08-26T15:54:46Z")
Same problem I faced today. > [@Questions on Limits (old plan Business 2023)](https://community.glideapps.com/t/questions-on-limits-old-plan-business-2023/84025): > > I have an AI Agent that was functioning perfectly 1 day ago (nothing new has changed). Today without changing anything, a simple document extraction failed with the following error: Document to Text Invalid Response | PermissionDenied I am on an old plan Business 2023 and I am suspecting that my usage limit is breach as I cannot extract data anymore even if I create a brand test new app. My Updates show 380/ XXXXX none of the users counts or files storage limits is near usage limits. I did en… I thought it was a plan edition problem but it looks like it is happening to everyone. For me I tried Workflow and table - same error. I ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [August 26, 2025, 5:39pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/7 "2025-08-26T17:39:16Z")
All fixed! Thank you and apologies for the errors. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [September 2, 2025, 5:40pm UTC](https://community.glideapps.com/t/document-to-text-ai-component-failing/84021/8 "2025-09-02T17:40:14Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.